Hung Nguyen

Work History

Community Action Human Resources Agency

07.2023 - Current

Collaborated with property owners and counsel to navigate eviction proceedings when necessary while maintaining strict adherence to regulations
Facilitated conflict resolution among tenants diplomatically, fostering a harmonious living environment for all parties involved.
Partnered with real estate agents and property owners in the area for referrals of potential new tenants seeking rental opportunities
Maintained and updated landlord database of available active units willing to work with housing programs with an 80 percent increase
Attended coalition meetings and collaborated with local agencies to leverage support services to increase available affordable housing while reducing homelessness
Planned and organized landlord meetings with presenters from housing providers to educate landlords about available housing programs to build landlord partnership
Develop and maintain relationships with landlords that provide housing in private rental market for program participants
Proactively seek out and identify available housing units and collaborate with landlords and case managers to support client housing placement and retention
Coordinate with case management staff to match and place households with available housing units and assist them throughout lease application and placement process

Sole Proprietor

01.2015 - Current

Attract tenants by advertising vacancies through local and online media platforms
Meeting potential tenants, showing properties, and assessing their applications in accordance with fair housing regulations and anti-discrimination laws
Conduct tenant interviews and screening along with background and credit checks
Enforce lease, resolve property disputes, ensure regular maintenance of properties by following guidelines of HOA rules and regulations
Collect rent and make deposits to appropriate accounts
Resolve tenant's inability to pay rent by looking for more positive solutions to avoid evictions or notices
Paying property expenses, including taxes, mortgages, insurance premiums, and maintenance costs.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.

Desert View Medical Center

04.2021 - 05.2022

Consistently answer phone calls with pleasant assistance to scheduling and directing patients to appropriate locations
Complete daily administrative duties with good time management such as insurance verification, data entry, and collection of copays
Create, register, and schedule patients and ensure all forms are signed correctly for computer scanning
Arrange and schedule rides and ensuring patients arrive on time to keep operations smooth and efficient
Assist patients with Vietnamese translations in clinic and on phone calls with referrals
Stock and keep all supplies consistently to accommodate to weekly schedule of patients.

Consumer Cellular

10.2020 - 04.2021

Assist customers with concerns, complaints, and operations of cell phones
Answer any questions customer may have with balance, charges, shipment, orders, and fees applied
Inform customers of their due dates, overcharges and promotions applied to sales
Schedule and arrange appointments for customer assistance at physical locations of cell company
Consistent review and applying new skills to make each call resolved of any issues.

Denny's Restaurant

03.2003 - 05.2020

Train new waiters and floor staff on guest expectations, proper food handling and safety restaurant procedures
Monitor dining room to ensure optimal guest experiences while ensuring to take care of employees that need assistance during busy hours of operation
Provide exceptional, friendly and fast service with consistency and efficient manner
Answer customer inquiries and resolve issues promptly
Cash handling, checks and balances for cash register, & maintaining consistent records for corporate review
Inventory control along assisting with scheduling and monitoring employees.