Hunter Benitez
Gaithersburg,MD
Summary
Dynamic Assistant Manager with a proven track record at Dos Toros Taqueria, excelling in customer service and team leadership. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved customer satisfaction. Skilled in problem-solving and employee scheduling, fostering a collaborative work environment that drives business growth.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dos Toros Taqueria
01.2025 - 11.2025
- Led daily operations to enhance customer service and operational efficiency.
- Trained and mentored new staff on food handling and safety standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed team schedules to ensure adequate coverage during peak hours.
- Analyzed sales trends to inform menu planning and promotional strategies.
- Collaborated with upper management to execute marketing initiatives effectively.
- Ensured compliance with health regulations through regular audits and training sessions.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Independent Delivery Driver
Instacart & Uber Eats
01.2023 - 06.2024
- Delivered pizzas efficiently, ensuring customer satisfaction through timely service and accurate orders.
- Navigated delivery routes effectively, minimizing travel time while adhering to safety regulations.
- Maintained vehicle cleanliness and functionality, conducting regular inspections and coordinating maintenance as needed.
- Assisted in training new drivers on delivery procedures and safe driving practices to enhance team performance.
Assistant Manager
Domino’s Pizza
10.2022 - 12.2023
- Led team in daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new staff on company standards and procedures.
- Managed inventory control, reducing waste through effective stock management.
- Developed and implemented training programs to enhance employee performance.
- Analyzed sales data to identify trends and drive promotional strategies.
- Coordinated scheduling to optimize workforce productivity during peak hours.
- Improved operational processes, resulting in faster service times and increased efficiency.
- Collaborated with management on strategic initiatives to elevate store performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Driver
UPS
08.2022 - 12.2022
- Operated delivery vehicles safely, ensuring timely arrival of packages to designated locations.
- Conducted pre-trip and post-trip inspections, maintaining vehicle standards and compliance with safety regulations.
- Managed route planning effectively, optimizing delivery schedules to enhance efficiency and reduce delays.
- Assisted in training new drivers on operational procedures and safety protocols for improved team performance.
- Implemented best practices for package handling, minimizing damage during transit and improving customer satisfaction.
- Communicated with dispatch team regularly, providing updates on delivery status and addressing any issues promptly.
- Collaborated with team members to troubleshoot logistical challenges, fostering a cooperative work environment.
- Maintained accurate records of deliveries and vehicle maintenance, supporting operational accountability and transparency.
Sales Floor Associate
Tyson’s Watch & Jewelry Exchange
02.2022 - 07.2022
- Assisted customers with product inquiries, providing knowledgeable recommendations to enhance shopping experience.
- Maintained organized merchandise displays, ensuring optimal visibility and accessibility of products.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales goals and improve customer engagement strategies.
- Monitored inventory levels, communicating restock needs to management to prevent product shortages.
- Trained new associates on store policies, procedures, and customer service techniques to ensure consistency.
- Resolved customer complaints promptly, enhancing satisfaction and fostering repeat business relationships.
Package Handler / Sorter
UPS Facility
03.2021 - 12.2021
- Oversaw daily package sorting operations, ensuring timely and accurate distribution.
- Mentored new team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced workflow efficiency in package handling.
- Coordinated with management to streamline loading processes for increased output.
- Conducted regular equipment inspections to maintain safety standards and operational integrity.
- Assisted in training initiatives for staff on best practices for package handling techniques.
- Monitored performance metrics to identify areas for operational enhancement and cost reduction.
Garden Center Sales Associate
Plant Partners
01.2020 - 09.2020
- Assisted customers in selecting plants, providing tailored recommendations based on individual needs.
- Maintained plant displays to ensure optimal presentation and health of flora.
- Operated point-of-sale systems, processing transactions efficiently and accurately.
- Educated customers on proper plant care techniques and seasonal gardening practices.
- Trained new associates on product knowledge and customer service best practices.
- Collaborated with team members to replenish inventory and manage stock levels effectively.
- Developed promotional displays to enhance sales of seasonal products and increase foot traffic.
Production Crew
Walnut Springs Nursery
12.2019 - 06.2020
- Operated nursery equipment to support efficient production processes.
- Assisted in plant care, including watering, pruning, and pest management.
- Collaborated with team members to maintain clean and organized work areas.
- Loaded and unloaded plants and supplies for timely deliveries.
- Monitored plant health and reported issues to supervisors promptly.
- Followed safety protocols to ensure a secure working environment.
Delivery Driver
Domino’s Pizza
01.2019 - 11.2019
- Delivered orders promptly, ensuring customer satisfaction and adherence to service standards.
- Navigated efficiently using GPS technology to optimize delivery routes and minimize delays.
- Maintained vehicle cleanliness and performed routine inspections to ensure safe operation.
- Managed cash handling accurately during transactions and reconciled daily sales reports.
- Collaborated with team members to coordinate peak-time deliveries, enhancing overall efficiency.
- Trained new drivers on company policies, delivery protocols, and customer service best practices.
Crew Member
Backyard Ponds
03.2017 - 06.2017
- Assisted customers in selecting pond supplies and aquatic plants to enhance backyard aesthetics.
- Maintained cleanliness and organization of the store environment to ensure a welcoming atmosphere.
- Operated tools and equipment for pond installation, adhering to safety guidelines and procedures.
- Collaborated with team members to complete installations efficiently while meeting customer expectations.
Scooper
Bruster’s Ice Cream
10.2015 - 12.2016
- Served customers efficiently while maintaining cleanliness and food safety standards.
- Assisted with store opening duties.
- Served a variety of ice cream flavors while maintaining high customer satisfaction.
- Operated point-of-sale system efficiently for accurate order processing.
- Assisted in training new employees on scooping techniques and customer service standards.
Education
High School Diploma -
Clarksburg Highschool
22500 Wims Rd, Clarksburg, MD 20871 06-2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff supervision
- Staff management
- Workload management
- Team building
- Employee scheduling
Certification
Food Handler Certification
Issued
September 2025-September 2028
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Assistant Manager
Dos Toros Taqueria
01.2025 - 11.2025
Independent Delivery Driver
Instacart & Uber Eats
01.2023 - 06.2024
Assistant Manager
Domino’s Pizza
10.2022 - 12.2023
Driver
UPS
08.2022 - 12.2022
Sales Floor Associate
Tyson’s Watch & Jewelry Exchange
02.2022 - 07.2022
Package Handler / Sorter
UPS Facility
03.2021 - 12.2021
Garden Center Sales Associate
Plant Partners
01.2020 - 09.2020
Production Crew
Walnut Springs Nursery
12.2019 - 06.2020
Delivery Driver
Domino’s Pizza
01.2019 - 11.2019
Crew Member
Backyard Ponds
03.2017 - 06.2017
Scooper
Bruster’s Ice Cream
10.2015 - 12.2016
High School Diploma -
Clarksburg Highschool