Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept problem solver able to multitask and master new skills.
Overview
6
6
years of professional experience
Work History
Clinic Director
Fastest Labs
10.2022 - Current
Tracked, organized and counted clinic stock and supplies.
Collaborated with management teams on strategic planning initiatives for clinic growth.
Collaborated with multi-disciplinary staff to improve overall donor care and response times.
Supervised internal and external communications by answering queries and complaints.
Maintained records management system to process personnel information and produce reports.
Assisted with marketing efforts such as creating brochures or designing promotional materials.
Performed administrative duties such as preparing reports or completing paperwork related to billing or insurance claims.
Chief Operating Officer
Bravo Zulu Logistics
Lenaxa, KS
12.2020 - 10.2022
Monitored performance metrics to ensure quality standards are met.
Developed and implemented strategies to increase operational efficiency.
Established plans to address productivity, operational performance and staff retention and satisfaction.
Hired, trained and mentored 200+ staff members to maximize productivity.
Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
Directed the daily operations of multiple departments across the organization.
Managed staff recruitment, training, operations, maintenance and development processes.
Oversaw corrective action plans to remedy structural, organizational and departmental issues.
Ensured compliance with safety protocols, industry standards, and legal requirements.
Operations Manager/Dispatcher
Bravo Zulu Logistics
Shawnee, KS
02.2020 - 12.2020
Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Coordinated with other dispatchers to ensure efficient delivery schedules were met.
Utilized various software systems to facilitate movement, planning and scheduling.
Arranged for repairs to restore service and schedules.
Supervised driver dispatching, route planning and vehicle tracking for over 80+ drivers.
Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.