Seasoned professional with a proven track record in business administration and sales management, notably at Hemp Boss. Leveraged market insights and strong communication skills to enhance operational efficiency and foster client relationships. Excelled in staff hiring and social media marketing, driving business growth and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Owner
Hemp Boss
08.2023 - Current
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Realtor
The 1867 Collective
11.2022 - Current
Wrote contracts to outline sales and purchases of properties.
Compared recently sold area properties to determine competitive market prices.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Advised and informed prospective clients on current market activities and conditions.
Maintained connections with clients to encourage repeat business and referrals.
Negotiated, facilitated, and managed real estate transactions.
Liaised between buyers and sellers to provide positive experiences for both parties.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Conducted comprehensive market analysis to identify opportunities for investors.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Advised clients on market conditions and property value for informed decision-making.
Bartender/Assistant Manager
Big Red Sports Bar & Restaurant
06.2020 - 01.2023
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Restocked ice, condiments, and snacks.
Checked ID cards and verified bar guests were of legal age.
Learned how to make wide variety of mixed drinks.
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Operated POS system to collect payments from customers.
Greeted customers and provided friendly, knowledgeable service.
Engaged in suggestive selling and other sales techniques.
Provided attentive service and proactively assessed guest needs.
Established rapport with customers by providing friendly and attentive service.
Assisted in organizing and overseeing assignments to drive operational excellence.
Defined clear targets and objectives and communicated to other team members.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established team priorities, maintained schedules and monitored performance.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.