Results-driven professional with extensive entrepreneurial and management experience. Cultivates strong relationships with co-workers and clients while effectively leading administrative and sales teams. Demonstrates business acumen and decisive judgment to achieve and surpass organizational objectives.
Overview
1
1
Language
12
12
years of professional experience
Work History
Owner
Callaway Roofing
Georgetown, TX
08.2023 - Current
Oversaw daily operations for roofing projects, enhancing client communications and project efficiency.
Collaborated with clients to facilitate a seamless project experience from initiation through completion.
Scheduled roofing installations and maintenance services, optimizing resource allocation and timelines.
Assisted in selecting materials for roofing projects based on client needs.
Work with a variety of material including but not limited to asphalt shingle, metal roofing material, TPO, modified bitumen, and James hardie siding.
Offer a wide range of services including but not limited to roofing, window replacement, siding replacement, concrete repair, framing, insulation, paint, plumbing, electrical, HVAC, masonry, carpentry etc.
Developed relationships with suppliers for timely material procurement.
Resolved customer inquiries regarding roofing services and warranties.
Maintained accurate records of inventory and project status updates.
Trained new employees on company policies and safety standards.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Provided direction and guidance to employees.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Project Consultant
Austin pro windows siding and roofing
Austin, Tx
05.2021 - 09.2023
Developed project plans that aligned with client specifications and company standards.
Coordinated project timelines and milestones with team members and clients.
Managed communication between stakeholders to ensure project clarity and alignment.
Facilitated meetings to discuss project updates, challenges, and solutions.
Conducted meetings with stakeholders to identify objectives, scope, and requirements for projects.
Monitored progress of multiple projects and identified areas where improvements could be made.
Assisted in implementing process improvements for better project efficiency and effectiveness.
Coordinated team members' schedules, ensuring that tasks were completed within specified deadlines.
Communicated with clients, delivering timely and relevant status updates.
Provided support in resolving client inquiries related to projects and services offered.
Reviewed contracts and proposals to ensure compliance with regulations and guidelines.
Drafted project proposals and presented them to clients for review and approval.
Canvasser
Holden roofing
Austin
04.2020 - 04.2021
Engaged potential customers through door-to-door outreach and community events.
Educated homeowners about roofing products and services offered by the company.
Scheduled appointments for consultations with qualified roofing professionals.
Installation and Service Technician
Austin dock and tram
Austin, Tx
01.2015 - 08.2018
Installed and maintained dock and tram systems for various clients.
Diagnosed and repaired mechanical issues in equipment promptly.
Conducted routine inspections to ensure system safety and functionality.
Conducted on-site installation of equipment and services for customers.
Participated in team meetings to discuss strategies for improving customer satisfaction.
Replaced defective parts in accordance with warranty requirements.