Hunter Christie
Delray Beach,Florida
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations. Entry-level marketing professional with hands-on experience supporting small businesses through freelance projects. Skilled in content creation, basic analytics, and social media strategy with a strong ability to adapt and learn quickly.
Overview
8
8
years of professional experience
Work History
Free Lance marketing
Self Employed
06.2025 - Current
- Developed engaging social media content for various platforms.
- Conducted research on industry trends and competitor activities.
- Supported graphic design efforts for promotional materials.
- Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
- Organized content calendars to ensure consistent posting schedules.
Call Center Specialist
Palm beach county
, FL
01.2025 - Current
- Provided accurate information about products and services to enhance customer satisfaction.
- Resolved customer complaints by employing effective problem-solving techniques.
- Fostered positive relationships with customers through active listening and empathy skills.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Cabana Host
Essential Hospitality
02.2021 - 12.2024
- Acted as a brand ambassador by promoting club amenities and special offers to guests, contributing to increased sales and revenue
- Utilized strong interpersonal skills to build rapport with guests, enhancing the overall guest experience and encouraging positive reviews and referrals
- Demonstrated knowledge of menu items, food preparation methods, ingredients, and beverages offered at the resort.
Life Insurance Underwriter
Family First Life
10.2020 - 08.2021
- Utilized underwriting guidelines to evaluate medical histories, financial information, and other relevant data to make informed risk assessments
- Contributed to business growth by identifying profitable opportunities and recommending appropriate policy terms and premiums
- Collaborated with sales and marketing teams to develop strategies for targeting and acquiring new clients, enhancing market penetration and revenue growth.
Activities Coordinator
Holiday Inn Club Vacations Cape
05.2018 - 03.2019
- Coordinated event logistics and promoted activities to maximize participation and revenue
- Collaborated with marketing to create effective promotional campaigns and materials
- Incorporated guest feedback to improve activity offerings and enhance guest experience.
Education
Bachelors of Arts (B.A.) - Business Administration
Florida Atlantic University
Boca Raton, Florida08-2021
Associate of Arts -
Valencia College
Orlando, FL05-2018
East River High School
Orlando, FL05-2018
Skills
- Marketing
- Detail-oriented
- Brand-building strategies
- Excellent technical abilities with software and applications
- Excellent time management skills
- Exceptional customer service
- Business growth and strategy development
- Event coordination and promotion
- Incorporating guest feedback
- Market outcomes
- Digital Marketing
Timeline
Free Lance marketing
Self Employed
06.2025 - Current
Call Center Specialist
Palm beach county
01.2025 - Current
Cabana Host
Essential Hospitality
02.2021 - 12.2024
Life Insurance Underwriter
Family First Life
10.2020 - 08.2021
Activities Coordinator
Holiday Inn Club Vacations Cape
05.2018 - 03.2019
Bachelors of Arts (B.A.) - Business Administration
Florida Atlantic University
Associate of Arts -
Valencia College
East River High School