Hunter Crowe

Assistant Manager

GameStop

09.2024 - 09.2025

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Increased sales through effective merchandising strategies and targeted promotions.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Implemented staff training programs to elevate service standards and knowledge.
Conducted performance evaluations and provided constructive feedback to employees.
Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Developed marketing strategies to attract new customers, increasing foot traffic.
Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Enhanced team productivity by streamlining operational processes.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Facilitated team-building activities, enhancing team cohesion and morale.
Oversaw daily operations to maintain store cleanliness and organization.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Identified and communicated customer needs to supply chain capacity and quality teams.
Set aggressive targets for employees to drive company success and strengthen motivation.
Developed detailed plans based on broad guidance and direction.
Leveraged data and analytics to make informed decisions and drive business improvements.
Managed senior-level personnel working in marketing and sales capacities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Streamlined and monitored quality programs to alleviate overdue compliance activities.

ClickList Clerk

Kroger

03.2017 - 11.2019

Drywall Laborer

Perkins Hauling

08.2019 - 06.2020

Enhanced job site safety by maintaining clean and organized work areas and properly disposing of debris.
Boosted team morale by fostering a positive work environment that encouraged open communication and collaboration among crew members.
Optimized workflow processes with effective time management skills to ensure all daily tasks were completed within allotted hours while maintaining attention to detail in every aspect of the job.
Maximized client satisfaction by addressing questions, concerns, or requests promptly and professionally throughout the construction process.

Grocery Clerk

County Market Grocery

02.2016 - 06.2017

Stocked shelves and organized merchandise displays for easy retrieval.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Pleasantly greeted customers and provided prompt and courteous service.

Summary

Overview

Work History

Assistant Manager

ClickList Clerk

Drywall Laborer

Grocery Clerk

Education

No Degree -

Skills

Timeline

Assistant Manager

Drywall Laborer

ClickList Clerk

Grocery Clerk

No Degree -

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