Hunter Dodds
Akron,OH
Summary
Dynamic HVAC Technician with extensive experience at Ebner Heating and Cooling, specializing in system diagnostics and troubleshooting. Proven track record in enhancing energy efficiency and customer satisfaction through effective communication and technical expertise. Adept at implementing preventive maintenance and training new technicians, ensuring high-quality service and safety standards.
Overview
12
12
years of professional experience
Work History
HVAC Technician
Ebner Heating and Cooling
05.2018 - Current
- Installed and maintained HVAC systems according to industry standards.
- Diagnosed heating and cooling issues using specialized tools and equipment.
- Performed routine inspections to ensure optimal system performance and efficiency.
- Trained new technicians on safety protocols and equipment handling.
- Collaborated with clients to assess their HVAC needs and recommend solutions.
- Conducted repairs on various HVAC components, enhancing overall system reliability.
- Implemented preventive maintenance procedures to extend equipment lifespan.
- Streamlined workflow processes, improving service response times for customer requests.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Calibrated equipment to achieve maximum efficiency.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Repaired and replaced heating and air conditioning systems for commercial customers in hvac industry.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
HVAC Installer
Ebner Heating and Cooling
05.2014 - Current
- Installed and maintained HVAC systems, ensuring optimal performance and compliance with safety standards.
- Conducted system diagnostics to identify issues and performed necessary repairs efficiently.
- Assisted in the installation of ductwork and insulation to enhance energy efficiency in residential buildings.
- Collaborated with team members to troubleshoot complex HVAC problems, improving resolution times.
- Educated clients on system operation and maintenance, fostering long-term customer relationships.
- Trained new employees on installation techniques and safety protocols, promoting a culture of safety and teamwork.
- Streamlined installation processes by adopting new tools and technologies, increasing overall project efficiency.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages, and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Installed components to improve HVAC system performance.
Window Installer and Sales Associate
Cuyahoga Falls Replacement Windows
05.2014 - 09.2019
- Installed windows with precision, ensuring proper alignment and sealing for optimal energy efficiency.
- Collaborated with team members to assess project requirements and develop effective installation strategies.
- Assisted in training new installers on best practices and company protocols for window installation procedures.
- Maintained accurate inventory of materials and tools necessary for timely completion of projects.
- Resolved customer inquiries regarding product specifications and installation details to ensure satisfaction.
- Implemented improvements in workflow processes that enhanced efficiency during installations and reduced downtime.
- Maintained a clean worksite, ensuring the least amount of disruption to clients'' homes during the installation process.
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Enhanced team productivity through effective collaboration and communication during window installations.
- Specialized in fitting sliding doors and hinged doors with special-order glass panels.
- Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.
- Increased project efficiency by accurately measuring window spaces and following installation guidelines.
- Established strong relationships with clients through professional demeanor and exceptional customer service.
- Minimized workplace accidents by adhering to safety protocols and utilizing appropriate protective equipment during installations.
- Developed creative solutions for complex installation issues, resulting in satisfied clients despite challenging circumstances.
- Boosted referral rates by consistently providing high-quality work and meeting client expectations.
- Mentored junior installers, sharing knowledge and best practices to improve overall team performance.
- Scheduled client consultations to visualize project and provide cost estimate.
- Provided customers with excellent customer service by phone and in person when conducting consultations, answering questions and installing windows.
Education
HVAC Certification, Epa Licensing - HVAC
Fortis College
Akron, OH05.2023
Skills
Technical troubleshooting
Timeline
HVAC Technician
Ebner Heating and Cooling
05.2018 - Current
HVAC Installer
Ebner Heating and Cooling
05.2014 - Current
Window Installer and Sales Associate
Cuyahoga Falls Replacement Windows
05.2014 - 09.2019
HVAC Certification, Epa Licensing - HVAC
Fortis College