Hunter Duffy
Emmaus
Summary
Dedicated worker with expertise in customer service and technical troubleshooting. Proven ability to enhance user experiences through effective problem-solving and project execution in both landscaping and gaming environments. Has substantial experience with heavy lifting as well as the operation of heavy machinery. Committed to maintaining high standards in customer service and aims to give each guest a positive experience. Highly adaptable to any situation or problem that may arise and dedicated to finding effective solutions.
Overview
4
4
years of professional experience
Work History
Landscaper
U.S. Stone and Stucco
Emmaus, PA
05.2026 - Current
- Operated heavy machinery for landscaping projects, ensuring proper use and maintenance.
- Designed and implemented landscape layouts using stones and stucco materials.
- Collaborated with team members to execute project plans efficiently and effectively.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain a uniform appearance.
- Constructed hardscape elements like patios, walkways, retaining walls, and fences for enhanced functionality of outdoor spaces.
Game Technician
B-Social
Bethlehem, PA
05.2025 - 12.2025
- Diagnosed hardware and software issues in gaming systems, ensuring optimal performance for users.
- Developed troubleshooting guides for common problems on the machines, maintaining bowling and arcade machines to ensure a functional experience for guests.
- Collaborated with the team to maintain the inventory of tools and arcade prizes.
- Assisted in the setup and testing of new gaming equipment, enhancing overall user experience during launches.
- Mentored junior technicians, sharing expertise in maintenance practices and promoting a collaborative work environment.
- Improved customer satisfaction by troubleshooting and resolving technical issues with gaming equipment swiftly.
Floor Supervisor
Back to the Arcade
Allentown, PA
05.2022 - 08.2024
- Supervised daily operations to ensure optimal guest experience and engagement.
- Worked at the front counter, welcoming guests and providing a friendly experience.
- Maintained and repaired out-of-service arcade machines with the help of other coworkers.
- Resolved guest inquiries and issues to foster a positive environment.
- Conducted regular walkthroughs to uphold safety standards throughout the arcade.
- Provided hands on assistance for the preparation of birthday parties hosted at the arcade and worked with the guests to ensure a positive experience.
Education
Bachelor of Arts - Media And Culture
West Chester University
West Chester, PA05-2028
High School Diploma -
Emmaus High School
Emmaus05-2024
Skills
- Strong work ethic
- Customer Service
- Heavy lifting
- Flexible and adaptable
- Using hand tools
- Physically fit
- Maintaining equipment
- Team collaboration
Languages
Spanish
Elementary
Interests
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Video Game Design
- Design and Build Websites
- I have a passion for photography and editing photos
- Graphic Design
- Camping
- Hiking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Watching Movies and TV Shows
Timeline
Landscaper
U.S. Stone and Stucco
05.2026 - Current
Game Technician
B-Social
05.2025 - 12.2025
Floor Supervisor
Back to the Arcade
05.2022 - 08.2024
Bachelor of Arts - Media And Culture
West Chester University
High School Diploma -
Emmaus High School