Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hunter East

Laramie

Summary

Results-driven professional with extensive expertise in managing client portfolios and delivering customized solutions. Recognized for collaborating effectively with teams and training success to maintain high standards of performance to achieve significant outcomes. Skilled in strategic planning and relationship management, with flexible approach to adapting to changing business needs.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Strategic Accounts Manager

EShipping, Inc.
12.2013 - Current
  • Served as the primary point of contact for all account-related matters, developing customized strategies resulting in stronger partnerships. which built trust with key decision makers.
  • Managed a portfolio of 12-17 key accounts, ensuring high levels of client satisfaction and retention.
  • Delivered an increase of $200-$400K in GM annually by upselling products and services based on customer needs.
  • Successfully retained at-risk accounts through creating tailored action plans that addressed their unique pain points.
  • Created, maintained and facilitated weekly training topics meetings that have grown to 45-50 internal users that have greatly enhanced mode and service understanding and sales.
  • Setup training sessions for Account Management team to excel in new situations and coach individuals regularly.

Executive Sales Representative

EShipping, Inc.
11.2010 - 12.2013
  • Consistently met or exceeded individual sales targets, while contributing positively to the overall performance of the team.
  • Built strong relationships with prospects that built a significant growth in new business, including a Top 5 account..
  • Utilized new CRM system effectively for maintaining updated client records, to improve the organization of client information.
  • Excelled through cold calling, networking, marketing and prospective database leads.

Franchisee

EShipping, Inc.
12.2005 - 11.2010
  • Maintained compliance with all franchisor requirements by superior customer service that led to quickly becoming the second largest franchise.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing GM and revenue, and effectively targeting new markets.
  • Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.

Sales Representative / Sales Manager

Unishippers
06.1995 - 12.2005
  • Increased sales rapidly by developing and implementing effective sales strategies.
  • Was a Top 10 sales rep in company based on cold calling, networking and strong account management.
  • Led a successful sales team through providing motivational coaching and performance-based incentives.
  • Won numerous sales awards, including Salesman of the Year, by dedication to meeting goals and surpassing expectations.

Education

Business Administration

University of Kansas
Lawrence, KS
05-1988

Skills

  • Client relationship building
  • Data-driven decision making
  • Upselling and cross selling
  • Industry expertise
  • Training and coaching team
  • Time management abilities

Certification

  • Supply Chain, Association for Supply Chain Management, CSCP - 2016
  • Customer Experience Professional Certificate Program, University of Colorado, Leeds School of Business - 2021

Timeline

Strategic Accounts Manager

EShipping, Inc.
12.2013 - Current

Executive Sales Representative

EShipping, Inc.
11.2010 - 12.2013

Franchisee

EShipping, Inc.
12.2005 - 11.2010

Sales Representative / Sales Manager

Unishippers
06.1995 - 12.2005

Business Administration

University of Kansas

Similar Profiles

CREATE PROFILE