Hunter Espenshade
Tampa,FL
Summary
Detail-oriented professional with a unique background in financial services, healthcare administration, and high-end hospitality. Proven expertise in managing high-volume financial transactions, maintaining strict regulatory compliance (KYC/AML), and delivering white-glove service to high-net-worth individuals. Leveraging a Bachelor’s degree in Hospitality and a Minor in Psychology to provide seamless operational support and sophisticated relationship management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Server/Bartender
Yacht Starship
03.2025 - Current
- Manages high-touch client relations for a premier yacht venue, catering to high-net-worth (HNW) individuals and corporate executives.
- Demonstrates extreme attention to detail in coordinating event logistics and personalized service requirements.
- Exercises discretion and professionalism when interacting with high-profile guests in a private, luxury setting.
Resident Assistant Team Lead/Certified Medication Technician
Valley View Retirement Community
08.2024 - 03.2025
- Oversaw administrative reporting and supervised resident care, ensuring all actions complied with state healthcare regulations.
- Managed documentation, including medication administration records and incident reports, with zero-error tolerance.
- Acted as a primary liaison between families, medical staff, and residents, utilizing psychological principles to manage complex interpersonal dynamics.
Bank Teller
First National Bank
03.2024 - 07.2024
- Facilitated high-volume financial transactions, including deposits, withdrawals, and official checks, with a high rate of accuracy and audit compliance
- Collaborated with management to streamline transaction processes, reducing wait times for customers
- Monitored account activity for signs of fraud, implementing preventative measures as necessary
Lead Server/Bartender
Nap's Cucina Mia
08.2022 - 07.2024
- Directed front-of-house operations and financial reconciliation across multiple restaurant entities.
- Balanced daily receipts and managed guest accounts, ensuring precise financial reporting at the close of business.
- Maintained high standards of service and operational efficiency during high-volume periods.
Front-of-House Manager
Coney Island Restaurant
08.2019 - 08.2022
- Led administrative tasks including employee scheduling, new hire onboarding, and training on service protocols.
- Resolved complex client and personnel issues independently through effective problem-solving and de-escalation.
- Handled large-scale cash management and daily financial audits with total accuracy.
Education
Bachelor’s Degree - Hospitality Management, Psychology
Indiana University of Pennsylvania (IUP)
Indiana, PA12.2022
Certified Nursing Assistant - undefined
Southern Technical Institute
Pinellas Park, FLSkills
- Cash Reconciliation
- AML/KYC Compliance
- Banking Operations
- Auditing
- HNW Client Etiquette
- Conflict Resolution
- Behavioral Psychology
- Document Management
- Team Leadership
- Process Improvement
- Risk Mitigation
- Microsoft Office Suite
- POS Systems
- Banking CRM Software
Certification
Certified Nursing Assistant, Southern Technical Institute, [Street Address], Pinellas Park, FL, [Zip Code]
Timeline
Lead Server/Bartender
Yacht Starship
03.2025 - Current
Resident Assistant Team Lead/Certified Medication Technician
Valley View Retirement Community
08.2024 - 03.2025
Bank Teller
First National Bank
03.2024 - 07.2024
Lead Server/Bartender
Nap's Cucina Mia
08.2022 - 07.2024
Front-of-House Manager
Coney Island Restaurant
08.2019 - 08.2022
Bachelor’s Degree - Hospitality Management, Psychology
Indiana University of Pennsylvania (IUP)
Certified Nursing Assistant - undefined
Southern Technical Institute