Summary
Overview
Work History
Education
Skills
Project Highlights
Creative And Technical Extras
Certification
Languages
Timeline
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Hunter Feldpausch

Michigan,USA

Summary

Experienced technical troubleshooter with a deep foundation in audio systems, driver conflicts, and hardware diagnostics. My curiosity for IT crystallized the day I identified and neutralized a breach on my own system using command-line tools. That moment wasn’t just a fix—it was a revelation. I became obsessed, diving deeper into the field and building project after project to feed the hunger it sparked. Leveraging 2+ years of customer service expertise in fast-paced environments, I am eager to apply that drive in an IT Support, Help Desk, or TechOps role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Audio Engineer / Technical Troubleshooter

Freelance Audio Engineer / Troubleshooter
01.2019 - Current
  • Troubleshooted 300+ audio and system issues over 5+ years using professional studio equipment.
  • Specialized in resolving complex problems with audio interfaces, drivers, software conflicts, and virtual routing tools in a home studio environment.

Manager

Customer-Facing Roles
Michigan, USA
01.2023 - 01.2025
  • Independently managed daily operations of a busy bakery, balancing managing customer service, order prep, inventory, and register duties without supervision.
  • Regularly troubleshot and resolved hardware/software issues on POS systems, ensuring uninterrupted service and smooth workflow.

Education

Saint Johns High School
Saint Johns
06-2024

Skills

  • Splunk
  • ServiceNow
  • TeamViewer
  • Active Directory
  • Google Admin Console
  • WHOIS
  • Notion
  • AWS Console
  • EC2
  • S3
  • IAM
  • Cloud Concepts
  • Virtual Box
  • Windows 10
  • Windows 11
  • Linux
  • CLI
  • Bash
  • Permissions
  • MacOS
  • IP configuration
  • DNS configuration
  • Ping
  • Tracert
  • Netsh
  • TCP/IP
  • VPN setup
  • Proxychains
  • Phishing detection
  • IOC documentation
  • Firewall configuration
  • System hardening
  • Password cracking
  • Hashcat
  • SOC lab simulations
  • Custom PC builds
  • SSD replacement
  • HDD replacement
  • BIOS configuration
  • Driver installation
  • Laptop support
  • Desktop support
  • Printer support
  • Microsoft 365
  • Google Workspace
  • 60 WPM typing speed
  • Bilingual
  • Audio troubleshooting
  • Inventory control

Project Highlights

  • Active Directory Home Lab, Built and managed a Windows Server domain with multiple client devices; configured user accounts, groups, and Group Policy Objects (GPOs); integrated network printer and managed permissions across devices.
  • Linux Chess Engine, Developed a command-line chess bot in Arch Linux using Python; strengthened Linux CLI proficiency and Python logic skills.
  • Proxy & Tor Configuration, Configured proxychains4 with Tor in Kali Linux to anonymize traffic; verified anonymity via DNS leak tests, disabled WebRTC in Firefox, and spoofed MAC addresses for private network tests.
  • SOC Labs, Investigated phishing attacks in Splunk; documented IOCs and recommended remediation steps.
  • PC Repair & Builds, Diagnosed failing SSD via Event Viewer; replaced drive and reinstalled Windows. Experienced in building and upgrading custom PCs.
  • System Hardening, Hardened Windows 10/11 systems using UAC, Group Policy, Secure Boot, and firewall rules.
  • Home Lab, Simulated malware infections and phishing attacks in VirtualBox for safe remediation practice.
  • Penetration Testing, Cracked hashed credentials using Hashcat in a test lab; analyzed vulnerabilities and documented mitigation.
  • Network Troubleshooting, Resolved DNS/IP conflicts with ipconfig, netsh, and custom DNS routing. Extensive experience troubleshooting with ISPs such as Starlink and Frontier.
  • Phishing Detection, Tracked and verified a real-world phishing site using WHOIS, DNS, and IOC tools; mapped spoofed sender infrastructure and documented the attack chain.
  • Port Scanning & ISP Security, Audited Frontier and Starlink home networks using Nmap; identified open TCP ports, disabled UPnP, and filtered unnecessary ports via ISP router settings.

Creative And Technical Extras

1,250+ hrs in FL Studio, Pixlr, Canva, Filmora (200+ hrs)

Certification

  • CompTIA Network+, in progress
  • Studied A+ core material, 01/01/24 - 01/01/25
  • TryHackMe Gold Badge, Hands-on labs
  • Google Cybersecurity Certificate, 01/01/25
  • Google IT Support Certificate, 01/01/25

Languages

English
Native/ Bilingual
Swedish
Full Professional

Timeline

Manager

Customer-Facing Roles
01.2023 - 01.2025

Audio Engineer / Technical Troubleshooter

Freelance Audio Engineer / Troubleshooter
01.2019 - Current

Saint Johns High School
Hunter Feldpausch