Hunter Franklin
Wesson,MS
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
SCM - Service Center Manager
SERV INC - Valvoline Instant Oil Change
Brookhaven, MS
02.2010 - Current
- Implemented training systems for new employees on day to day working functions to keep the workplace safe and profitable.
- Scheduled daily service center employees and monitored performances.
- Presented budgets and performance reports to corporate offices.
- Prepared daily, weekly, monthly, and annual budgets for overall staff and center.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Entered data into [Software] system, implementing tight safeguards to secure financial and personal information.
Education
Business Administration And Management
Mississippi State University
Starkville, MSAssociate of Arts -
Copiah-Lincoln Community College
Wesson, MS05.2014
High School Diploma -
Brookhaven Academy
Brookhaven, MS05.2012
Skills
- Business Development
- Staff Management
- Sales and marketing
- Business planning
- Training and Development
- Budgeting
- Strategic planning
- Motivation
Timeline
SCM - Service Center Manager
SERV INC - Valvoline Instant Oil Change
02.2010 - Current
Business Administration And Management
Mississippi State University
Associate of Arts -
Copiah-Lincoln Community College
High School Diploma -
Brookhaven Academy
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