An optimistic self-starter with a unique background of client services, project and account management. I am highly organized and motivated team player with a special knack for time management.
I thrive in fast-paced environments while wearing many hats, and believe the only way for a team to win is to work together.
I am a lover of learning and quick to do so.
You'll never catch me without a smile on my face or a joke in my back pocket.
Manage campaigns, strategy, web design and development, digital advertising, video and photography production, content marketing, social advertising, programmatic advertising, concepting, copywriting, print and more
Prioritize and foster client relationships by providing exceptional customer service, anticipating client needs, and resolving any and all escalated issues with the mindset that the client comes first
Encourage creative thinking, problem solving, and empowerment in order to work through client feedback while maintaining positive relationships with all parties involved
Establish clear communication channels between clients and internal teams, ensuring seamless project execution
Effectively introduce and represent agency services through written and face-to-face virtual communication
Accurately manage the full lead generation process from lead creation and qualification to close, maintaining organized and up-to-date data in CRM
Research and qualify targeted prospect accounts using set ICP
Develop relevant SEO keyword strategies for prospective clients focused on ROI
Act as main point of customer contact and liaison between internal and external teams
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Worked closely with the inside sales team to coordinate efforts in securing new business, ensuring smooth handoffs and seamless customer experiences
Recommended improved solutions to customers documenting how such changes will lower costs or increase production