Hunter Ginas
Coral Springs,FL
Summary
Dynamic professional with a proven track record in customer service and logistics, exemplified during my tenure at Broken Sound Country Club. Excelled in route management and maintaining safety standards, showcasing my ability to enhance operational efficiency. Demonstrated exceptional interpersonal skills and a commitment to excellence, ensuring customer satisfaction and repeat business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service /Pool Attendant
Broken Sound Country Club
01.2023 - Current
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Moved umbrellas and lounge chairs at request of guests.
- Checked side duty list for opening and closing procedures.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Implemented effective crowd control measures during peak hours, maintaining order within the facility.
- Demonstrated attention to detail while inspecting swimming areas daily for potential hazards or issues requiring repair.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Scanned main areas to monitor for any safety risks.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Sales Associate
The Collective
01.2021 - 01.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Processed transactions accurately while maintaining a high level of customer service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
- Maintained Ebay Store.
- Processed orders for shipping.
- Researched new products.
- Ran Brick and Mortar store and online store.
Warehouse Lead
Sunday Sanitizer
03.2020 - 01.2021
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Moved merchandise using pallet jacks and hand trucks.
- Operated non CDL truck
- Loaded trucks for deliveries
- Operated a delivery truck to transport and deliver goods to government buildings, airports, and various vendor locations, ensuring timely and accurate deliveries while adhering to all safety and security protocols.
- Followed verbal and written instructions to properly move and ship products.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Oversaw daily operations and shipping and handling processes.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved pallets to and from trucks and around warehouse to stay on top of demanding schedules.
- Transported merchandise to move in warehouse.
- Operated non
Deli Stock Clerk
Stop & Shop
04.2018 - 03.2020
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
Education
HVAC
Suffolk County Community College
Selden, NYHigh School Diploma -
Port Jefferson High School
Port Jefferson, NY06-2018
Skills
- Customer service
- Valid Driver's license
- Safe driving
- Punctual and reliable
- GPS and route planning
- Safe driving record
- Route management
- Heavy lifting
- Order picking and processing
- Shipping and packaging
Accomplishments
Red Cross CPR certified
Certification
- CPR certified
Timeline
Customer Service /Pool Attendant
Broken Sound Country Club
01.2023 - Current
Sales Associate
The Collective
01.2021 - 01.2023
Warehouse Lead
Sunday Sanitizer
03.2020 - 01.2021
Deli Stock Clerk
Stop & Shop
04.2018 - 03.2020
HVAC
Suffolk County Community College
High School Diploma -
Port Jefferson High School
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