Hunter Gonzalez
Moline,IL
Summary
Detail-oriented and analytical professional with strong time management skills, adept at adapting to new challenges and learning quickly. Eager to leverage a solid foundation in Microsoft Office products and data cleaning techniques in an entry-level data analyst role. Committed to enhancing expertise in Python and data analytics while contributing to team objectives and maintaining high standards of accuracy. Passionate about transforming data into actionable insights to drive informed decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Officer
IHMVCU
Bettendorf, IA
02.2025 - Current
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Executed tasks with precision, prioritizing detail-oriented approaches to uphold accuracy standards.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Trained new hires on customer service policies and procedures.
- Designed tracking spreadsheets to facilitate oversight of job duty performance.
Crew Member
Chipotle
Davenport, IA
09.2024 - 02.2025
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Operations Supervisor
Fed Ex Ground
Rock Island, IL
06.2022 - 09.2024
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Resolved conflicts between team members and addressed complaints or grievances.
- Managed administrative responsibilities following sorting processes to ensure operational efficiency.
- Developed and implemented strategies to improve team productivity and efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed data in Excel to monitor performance metrics and ensure alignment with quarterly objectives.
Package Handler
Fed Ex Ground
Rock Island, IL
04.2018 - 06.2022
- Followed verbal and written instructions to properly move and ship products.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Helped train new employees in safe practices and warehouse procedures.
Education
Certification - Data Analytics
Coursera
Moline, MI01-2021
Certification - Automotive Mechanics
Universal Technical Institute
Lisle, IL08-2026
Skills
- Problem-solving
- Strong work ethic
- Microsoft office products
- Technology
- Adaptability
- Relationship building
- Time management abilities
- Decision-making
- Analytical skills
- Active listening
- Multitasking Abilities
- Excellent communication
Certification
- CST - Certified Service Technician
- F.A.C.T Training
- Coursera-Training
Timeline
Account Officer
IHMVCU
02.2025 - Current
Crew Member
Chipotle
09.2024 - 02.2025
Operations Supervisor
Fed Ex Ground
06.2022 - 09.2024
Package Handler
Fed Ex Ground
04.2018 - 06.2022
Certification - Data Analytics
Coursera
Certification - Automotive Mechanics
Universal Technical Institute