Hunter Hall
Monessen,PA
Summary
Detail-oriented healthcare professional with 5+ years of experience in healthcare documentation, patient account support, and high-volume, quality-driven environments. Skilled in reviewing medical information, determining coverage details, processing claim-related data, and navigating multiple systems simultaneously. Experienced in HIPAA-compliant workflows, EHR systems, and meeting productivity and accuracy standards. Known for delivering efficient, high-quality service aligned with customer satisfaction and retention goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Med Tech/Caregiver
Ridgecrest of McMurray
McMurray, PA
09.2023 - Current
- Reviewed and processed patient account data to ensure accuracy for billing and claim-related activities
- Verified patient eligibility and coverage-related information in electronic systems
- Used multiple computer applications and screens to research, validate, and update healthcare data
- Identified documentation discrepancies and escalated cases for review and follow-up
- Maintained quality and production standards in a fast-paced, high-volume environment
- Supported customer satisfaction by providing timely and accurate issue resolution
Resident Assistant
Paramount
Baldwin, PA
08.2022 - 09.2023
- Audited patient documentation to support accurate billing and claim preparation
- Assisted in verifying service eligibility and benefit-related documentation
- Worked in quality-monitored environments with strong accuracy and efficiency expectations
- Ensured compliance with HIPAA and healthcare privacy regulations
- Worked independently in fast-paced, high-volume environments
Resident Assistant
Cynamed
Pittsburgh, PA
08.2020 - 08.2021
- Documented patient interactions, care activities, and account-related notes in electronic systems
- Verified patient information and maintained accurate, HIPAA-compliant records
- Responded to patient and family billing-related questions and service concerns with empathy
- Collaborated with multiple departments to resolve patient issues efficiently
- Followed up on outstanding concerns to ensure full issue resolution
- Maintained accuracy in patient charts and service documentation
- Assisted patients in understanding medications, services, and next steps
- Monitored trends in patient concerns and escalated issues when needed
Education
High school - High school diploma or GED
Frazier High School
Perryopolis, PA05.2017
Skills
- Medical claim review & processing
- Health plan coverage determination
- Claims documentation & data accuracy
- Multi-system & multi-screen navigation
- High-volume production environments
- Quality assurance & audit readiness
- HIPAA-compliant data handling
- Microsoft Word, Outlook, and Excel (Windows environment)
- Fast keyboarding & data entry accuracy
- Analytical problem-solving
- Customer satisfaction & service excellence
- Team collaboration in performance-driven environments
Driver License
Yes
Certification
- Certified Medication Technician (Med Tech)
- CPR and First Aid Certified
CVS Alignment
• Comfortable working under strict quality, production, and accuracy metrics
• Experienced in multitasking across multiple systems
• Adaptive to workflow changes and new processing guidelines
• Strong commitment to service excellence and member satisfaction
• Available for and committed to full attendance during extended training periods
Timeline
Med Tech/Caregiver
Ridgecrest of McMurray
09.2023 - Current
Resident Assistant
Paramount
08.2022 - 09.2023
Resident Assistant
Cynamed
08.2020 - 08.2021
High school - High school diploma or GED
Frazier High School