Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Parking Attendant
Boyd Sports
05.2019 - 08.2024
Answered general questions about parking fees, facilities, and directions.
Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
Kept parking lot usage orderly by enforcing parking regulations.
Monitored parking space availability to direct customers to open spots quickly.
Reduced wait times for customers by swiftly processing vehicle entries and exits using automated systems.
Directed patrons to designated parking spaces.
Contributed to a team-oriented environment, consistently supporting coworkers in their tasks while fostering effective communication among all staff members.
Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
Adapted to peak times by efficiently managing high volumes of vehicles and customer queries.
Education
Bachelor Of Science In Business Management - Business Administration And Management
Oklahoma Wesleyan
Bartlesville, OK
05.2025
High School Diploma - College Preparatory
Jefferson County High School
Dandridge, TN
05.2021
Skills
Customer service
Money handling
Staff training and development
Staff supervision
Sales strategies
Staff management
Financial management
Retail operations
Team motivation
Project management abilities
Strategic planning
Sales growth
Employee scheduling
Inventory management
Google drive
Cost reduction
Business administration
Workload management
Budgeting and finance
Operations management
Problem-solving
Time management
Multitasking and organization
Team collaboration
Team leadership
Strategic thinking
Adaptability and flexibility
Verbal and written communication
Decision-making
Microsoft office expertise
Critical thinking
Clear communication
Social media updating
Documentation and recordkeeping
Timeline
Parking Attendant
Boyd Sports
05.2019 - 08.2024
Manager's Assistant
Margaritaville Resort
Bachelor Of Science In Business Management - Business Administration And Management