Hunter Haynes

• The primary responsibility in this role is to manage the daily gallery security operations and ensure all museum functions are adequately and efficiently supported while leading a team of 75 including 4 Security Managers, 1 Safety Manager, and 70 Security Officers across multiple locations.
• Serving as a senior member of the Security and Safety Department’s leadership team for the 12th largest art museum in the world which also includes a higher-education institution and two museum houses.
• Responsible for the asset protection of nearly 80,000 works of art with a total estimated value of more than $1.8 billion in addition to the safety and security of more than 900,000 annual visitors, 650 staff, and more than 1,000 students.
• Responsible for the Museum Safety Program and the Emergency Preparedness Plan (EPP) include a full re-write of the document and re-development of the program including acquisition of a wide variety of equipment and supplies.
• Responsible for coordinating the security, safety, and emergency response for a variety of on-site special events at a frequency of more than 300 per year. Also responsible for the staffing of contract security services, contract EMS services, and off-duty law enforcement officers.
• Set the tone for delivering a high level of customer service to both guests and partner departments while training staff to provide the same.
• Maintained regular liaison with local, state, and federal law enforcement agencies.

Directly responsible for physical security and emergency medical response for a multimillion-dollar 70-acre senior living community with 1200+ residents.

• Responsible for training and developing 37 cross-trained Security/Emergency Medical staff, including serving as administrator for the emergency medical response program.
• Serves as Chairman of the Safety Committee and leads a diverse group of professionals to reduce risk and discuss safety and risk mitigation strategies.
• Directly responsible for a budget of $1.8 million with consistent management of existing and new contracts through competitive processes.
• Responsible for investigating employee injuries and developing risk mitigation programs.
• Responsible for ensuring constant preparedness for a wide spectrum of disaster and emergency situations.
• Redesigned a two-way communications network from 50% reliability to nearly 100% reliability.

• Responds to a wide spectrum of 911 medical, trauma, and public assist calls in the "penetrating trauma capital of Texas."
• Delivered an outstanding level of medical care and customer service.
• Ensured safe deployment and operation of all assigned vehicles and equipment.
• Maintained an ALS ambulance while inventorying and restocking supplies.
• Completed all required documentation with a high level of accuracy prior to established deadlines.
• Supervised and developed multiple EMTs as well as newly-certified and inexperienced Paramedics to perform within organizational requirements.
• Member of the hand-selected Operational Excellence Committee whose goal was not only to improve operations but the overall delivery of services.

• Provided outstanding emergency response services to the residents and guests in the City of Bellaire.
• Responded on assigned apparatus, either an ALS rescue pumper (engine) or ALS medic unit.
• Maintained clear and accurate communications with Dispatch during emergency responses.
• Ensured that all required medical supplies and emergency equipment are accounted for
• Served as a member of a New Ambulance Acquisition Committee with a $280,000 budget.
• Served as a founding member of a Joint Fire-Police Flood & Swiftwater Rescue Team after Hurricane Harvey and managed initial equipment budgets.
• Developed informal training and collaboration with 911 Telecommunicators to improve EMS and Fireground communications. Assisted with managing and maintaining critical communications devices.

• Managed the daily operations of a multimillion-dollar public shooting range including opening the facility in the morning and/or closing in the evening, operating an air filtration system, and being accountable for operating funds and revenue and ensured the safe storage of several hundred firearms.
• Ensured that all employees were trained in safety procedures and emergency response plans.
• Directly supervised staff members including a variety of training and scheduling..
• Conducted multiple classes for the Texas Concealed Handgun License (CHL), Basic Handgun, Basic Rifle, and Basic Shotgun. Developed the CHL Program of Instruction under the guidelines of State Law and DPS Regulations, which is still in use today.

• Managed the daily operations of a licensed private security agency including operations, administration, & personnel in permissive, semi-permissive, & non-permissive environments.
• Directly supervised a staff of 10 and indirectly supervised approximately 150 armed security personnel.
• Conducted vulnerability assessments and threat analysis in high-risk areas for complex programs.
• Developed and implemented safety programs for company and client staff.
• Conducted marketing operations and maintained positive client relations, addressing any issue without delay.
• Maintained a positive working relationships with local law enforcement and military leadership.