Motivated and ambitious young professional with a strong foundation in customer service, business operations and sales. Recognized for exceptional people skills, strong problem-solving and tireless work ethic. Adept at building relationships in customer-focused environments. Technically savvy with strong computer proficiency and a natural adaptability to new systems and processes.
Overview
4
4
years of professional experience
Work History
Management Trainee, Tri Brand Airport Assistant
Enterprise Rent-A-Car
Tallahassee, FL/Melbourne, FL
06.2024 - Current
As a management trainee, I quickly stepped into leadership roles, overseeing day-to-day operations, managing a team, and making key decisions that impact the business's success and efficiency in critical moments
Managed the operations and efficiency of National, Alamo, and Enterprise at Tallahassee International Airport in production and contract creation.
Managed a group of Customer Service Representatives, Drivers, Auto Detailers, and Return Agents throughout the workday in order to help the business operate at the highest levels of efficiency.
Managed a team of twelve employees, overseeing airport rental operations and ensuring successful completion ahead of deadlines and flight arrivals.
Assisted in daily operations to support management functions and enhance team efficiency.
Collaborated with cross-functional teams to streamline project workflows and improve communication.
Sales and Advertising Consultant
Vivint Smart Home Pro
Indianapolis, IN
12.2023 - 08.2023
Knocked on doors for up to 10 hours per day, working 6 days out of the week.
Effectively communicated product features, benefits, and pricing options to potential customers, tailoring the pitch to meet individual needs and preferences.
Conquered all fear of rejection in business, knocking close to 100 doors per day.
Collaborated with team members and sales managers to strategize sales approaches, share best practices, and optimize performance.
Addressed customer objections and concerns with flexibility, efficiency, and professionalism.
Production Support Assistant
Campus Event Services
Tallahassee, FL
03.2022 - 12.2022
Managed set up and teardown process within a team on campus events at Florida State
Worked at both the Student Union, and SELC centers on campus
Emphasized efficiency of teamwork
Education
Bachelor of Science - Marketing
Florida State University
Tallahassee, FL
05.2023
Skills
Customer service
Sales techniques
Marketing
Business development
Excellent communication
Teamwork and collaboration
Multitasking Abilities
Problem resolution
Customer relationship management
Goal setting
Teamwork
Positive attitude
HONORS
Dean’s List (2021-2023), DECA Regional & District Victor, Wellington High School 2017-2019, National Honor Society, Two Year’ Lacrosse Team Captain
Susan G. Komen West Palm Beach, Making Strides Vero Beach, Making Strides West Palm Beach, Jupiter Medical Center Community Event supporting Cancer Patients, Wellington Regional Medical Center Thirty-year celebration