Hunter Hechtkopf
Alexandria,VA
Summary
Dynamic Account Manager with a proven track record in cultivating partnerships, retaining key accounts, and optimizing profit channels. Recognized for strong leadership skills and the ability to expand professional networks while effectively influencing decision-makers. Expertise in developing and executing successful strategies that drive growth and enhance customer satisfaction. Collaborative team leader with a solid foundation in customer relationship management, dedicated to achieving exceptional results.
Overview
6
6
years of professional experience
Work History
Account Manager
Independence Landscape
02.2025 - 12.2025
- Built strong, trust-centered client relationships by providing consistent relief, support, and enthusiasm in every interaction—becoming a dependable partner clients looked forward to working with.
- Managed a portfolio of 20+ active accounts while leveraging training that equipped me to effectively support 200–300 clients simultaneously, ensuring each received timely, personalized attention.
- Collaborated closely with internal teams to develop unique, client-specific solutions, aligning cross-functional expertise to deliver tailored outcomes that met each client’s goals.
- Demonstrated strong organizational skills by managing multiple accounts, inquiries, and day-to-day tasks while delivering proactive updates, clear timelines, and guidance that anticipated client needs, and ensured they felt consistently informed, supported, and confident throughout the process.
- Leveraged Customer Service, Professionalism, Excellence, and Teamwork—to differentiate our values, reinforce our brand promise, and contribute to a collaborative and motivating work culture.
- Translated client vision into actionable plans through detailed discovery conversations and developed proposals and SLAs that set clear, achievable expectations aligned with operational capabilities.
Manager
True Food Kitchen
10.2022 - 02.2025
- Managed day-to-day administrative tasks and coordinated senior management schedules ensuring seamless and transparent communication between regional and in-store teams with brand-wide updates and directives.
- Monitored and tracked store growth metrics by analyzing data to ensure quarterly performance targets were met or exceeded.
- Coordinated and facilitated meetings, serving as a key liaison between the corporate group and regional store managers to align strategies and operational goals.
- Collaborated with senior management on daily operations including scheduling, meeting coordination, and communication management, to enhance overall efficiency and productivity in a fast-paced restaurant environment.
- Traveled and provided on-site support to stores in Florida and Northern Virginia, as needed to deliver operational assistance and ensure consistent performance across locations.
Assistant Coach/Recruiter
Gonzaga College H.S.
03.2024 - 09.2024
- Created Comprehensive Coaching Database: Utilized Excel to design and manage a dynamic database for tracking athletes' performance metrics, contact information, and recruitment progress, improving data accessibility and decision-making for the coaching team.
- Attended Athletic Combines: Represented Gonzaga at combines and recruitment events to scout talent, connect with athletes, and engage with families, ensuring a personalized and professional recruiting experience.
- Filmed and Analyzed Practices: Operated cameras during practices to capture film for performance analysis, review, and strategic development by the coaching staff.
- Tracked and Analyzed Performance Data: Input data and tracked athlete performance metrics week-to-week, providing coaches with insights into player development.
Event Specialist
ClearedJobs.Net
09.2019 - 03.2023
- Acted as a key liaison at career fairs by facilitating communication between staff and potential hires to ensure a smooth recruitment process.
- Supported career fair operations assisting both hiring teams and candidates with inquiries and logistical needs to enhance the event experience.
- Bridged the gap between candidates and hiring managers by providing clear communication and ensuring both parties’ expectations were met.
- Contributed to the success of career fairs by coordinating interactions and providing guidance to both staff and potential hires throughout the event.
- Streamlined the candidate’s experience by offering personalized support and direction to potential hires, ensuring a positive first impression of the company.
Podcast Creator/Host
Self-Stared Vision
02.2022 - 09.2022
- Coordinated team efforts ensuring seamless communication and collaboration between members to produce high-quality content.
- Scheduled and aligned guest appearances, managed calendars and coordinated with future guests to fit recording timelines.
- Led weekly briefings preparing the team for upcoming episodes by discussing event details, topic outlines, and production goals.
- Streamlined scheduling processes ensuring all team members and guests were well-informed and prepared for recording sessions.
- Facilitated effective communication by bridging the gap between team members and guests to maintain a cohesive and organized production environment.
- Managed podcast logistics by overseeing the planning and execution of episodes to meet content deadlines and audience expectations.
Education
Bachelor of Science - Communications/Marketing
Radford University
05.2022
Skills
- Prioritization and scheduling
- Client Development
- Organizational proficiency
- Strategic issue identification
- Technological Proficiency
- Direct client engagement
- Verbal and Written Communication
- Customer Service
- Partnership development
- Teamwork
- Steadfast commitment
- Adaptable problem-solving
- Cultural Awareness
- Account management
- Performance tracking and analysis
- Technical writing skills
- Customer service
Accomplishments
Sales, Account Management & Client Impact
- Managed and grew a portfolio of 20+ active accounts while supporting up to 200–300 clients simultaneously through structured workflows and proactive communication.
- Led discovery conversations and translated client needs into detailed proposals and SLAs, helping close new and repeat business.
- Built trust-centered client relationships that positioned you as a dependable long-term partner.
Leadership, Operations & Performance
- Coordinated senior leadership schedules and facilitated cross-functional communication across multiple regions at True Food Kitchen.
- Tracked and analyzed store growth metrics to support quarterly performance targets.
- Provided on-site operational support across Florida and Northern Virginia to ensure consistency and execution.
Recruiting, Coaching & Talent Development
- Created and maintained a comprehensive recruiting and performance database to improve athlete evaluation and decision-making.
- Represented Gonzaga College High School at athletic combines, engaging athletes and families through professional, relationship-driven recruiting.
- Filmed, analyzed, and tracked athlete performance data to support player development.
Timeline
Account Manager
Independence Landscape
02.2025 - 12.2025
Assistant Coach/Recruiter
Gonzaga College H.S.
03.2024 - 09.2024
Manager
True Food Kitchen
10.2022 - 02.2025
Podcast Creator/Host
Self-Stared Vision
02.2022 - 09.2022
Event Specialist
ClearedJobs.Net
09.2019 - 03.2023
Bachelor of Science - Communications/Marketing
Radford University
COMMUNITY SERVICE AND FELLOWSHIP
Bishop O’Connell High School, 2013, 2017