Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Hunter Henderson

Wolfforth,TX

Summary

Professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.

Overview

3
3
years of professional experience

Work History

Branch Manager

Penske Truck Leasing
Hobbs, New Mexico
05.2024 - Current
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Managed staff scheduling, hiring and training processes.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored financial performance of the branch on a monthly basis.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Resolved escalated customer complaints in a timely manner.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Ensured compliance with established policies, procedures and regulations governing banking operations.
  • Created reports summarizing operational performance metrics for senior management review.
  • Performed regular audits of financial records in order to ensure accuracy.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Analyzed actual financial results to budget, preparing variance reporting to functional groups.
  • Managed units in multiple states

Maintenance Supervisor

Penske
Lubbock, Texas
12.2022 - 05.2024
  • Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
  • Ensured that safety regulations were followed by employees while performing maintenance tasks.
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.
  • Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
  • Investigated customer complaints about product quality issues due to malfunctioning equipment.
  • Created detailed reports on machine downtime, root cause analysis, cost savings initiatives, and other relevant metrics related to production efficiency.
  • Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
  • Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
  • Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Prepared and monitored budget to keep maintenance department financially sound.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Managed over 700+ units
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Coordinated with external contractors for specialized maintenance projects.
  • Maintained clear and safe workspace areas to meet OSHA standards.

Logistics Specialist

Amazon
Lubbock, Texas
09.2021 - 07.2022
  • Developed and maintained relationships with vendors to ensure timely delivery of materials.
  • Implemented strategies to reduce transportation costs while maintaining high service levels.
  • Supervised warehouse personnel in loading and unloading cargo containers or trucks.
  • Maintained accurate records of all deliveries using automated systems or manual documents.
  • Communicated regularly with customers regarding their orders status.
  • Assisted in troubleshooting any problems that may arise during the delivery process.
  • Identified areas for improvement within the logistics department and recommended solutions.
  • Provided support in developing new processes for improving operational efficiencies.
  • Performed regular audits of inventory levels at warehouses to ensure accuracy.
  • Worked with team members to improve process integration and flow.
  • Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
  • Scheduled material deliveries, equipment repair and shipment transportation.
  • Improved lines of communication between company and customers.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
  • Utilized logistics software to optimize supply chain processes and improve efficiency.
  • Developed and implemented efficient routing strategies to minimize delivery times and costs.
  • Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
  • Analyzed logistics performance data to identify trends and areas for improvement.
  • Managed movement, sorting and loading of supplies to keep deliveries on schedule.
  • Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Facilitated cross-functional team meetings to align logistics activities with broader business objectives.

Education

Bachelor of Science - Business Administration And Management

Wayland Baptist University
Plainview, TX
03-2021

Skills

  • Coaching and Mentoring
  • Operational Reports
  • Risk Mitigation
  • Customer Service
  • Business Development
  • Performance Reviews
  • Shift Scheduling
  • Policy formulation
  • Staffing optimization
  • Work Prioritization
  • Relationship Building
  • Excels in team leadership
  • Relationship building and management
  • Process Improvement
  • Dependable
  • Project Management
  • Multi-tasking ability
  • Conflict Resolution
  • Strong interpersonal skills
  • Staff Development
  • Customer Relationships

Affiliations

Love going to the gym, and family oriented. Very self driven and love working in teams to hear everyone's input.

Accomplishments

Collegiate Basketball Player

Timeline

Branch Manager

Penske Truck Leasing
05.2024 - Current

Maintenance Supervisor

Penske
12.2022 - 05.2024

Logistics Specialist

Amazon
09.2021 - 07.2022

Bachelor of Science - Business Administration And Management

Wayland Baptist University

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Hunter Henderson