Hunter Hickman
Boerne,TX
Summary
Engaging individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed, and cultivating an inclusive environment. Passionate about promoting lasting customer satisfaction by delivering quality service and reliable support.
Overview
7
7
years of professional experience
Work History
Event Facilitator
Camp Pinnacle
05.2023 - 11.2023
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Arranged packed activity schedule with numerous outdoor activities, and learning opportunities.
Human Resources Coordinator
Six Flags Fiesta Texas
12.2022 - 04.2023
- Participated in recruitment and selection process for new hires.
- Assisted with creating employee handbooks and manuals.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Responded to employee inquiries regarding benefits and other HR topics.
- Participated in job fairs to recruit new talent.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Rental Technician Manager
Beavers Sports Shop
12.2021 - 10.2022
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Resident Life Manager
YMCA Of The Rockies - Snow Mountain Ranch
11.2020 - 12.2021
- Assisted residents in preparing for activity and social programs.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Developed, implemented and monitored residential policies and procedures.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Assisted with meetings and presentations within company.
- Supported efforts to optimize employee engagement, diversity and inclusion.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Drafted technical documents, social media posts and internal memoranda.
- Updated and maintained employee records to respond quickly to requests for information.
Resident Camp Counselor
Camp Pinnacle
05.2020 - 08.2020
- Collaborated with other recreation staff in developing new recreational activities.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Led groups of children safely through variety of camp activities.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Trained staff members on conducting events and following safety procedures.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Worked with children of varying age, interest, skill, and developmental levels.
- Encouraged team performance to increase camaraderie, trust and rapport.
Group Leader / Camp Counselor
Ymca Of Greater San Antonio
08.2016 - 03.2020
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Empowered students through counseling and skill-building exercises.
- Collaborated with parents and teachers to help students reach potential.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Implemented daily routines and activities to stimulate and engage children.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
High School Diploma -
Boerne - Samuel V Champion High School
Boerne, TX05.2018
Skills
- Benefits Programs
- New Employee Orientation
- Audit Facilitation
- Customer Relations
- HR Support
- Employee Timesheet Processing
- Microsoft Office
- Office Cleaning
- Superb Interpersonal Skills
- Hiring and Terminations
- Onboard New Hires
- Maintain Employment Records
- Employee Recognition
- Social Media Platforms
- Recruitment
Timeline
Event Facilitator
Camp Pinnacle
05.2023 - 11.2023
Human Resources Coordinator
Six Flags Fiesta Texas
12.2022 - 04.2023
Rental Technician Manager
Beavers Sports Shop
12.2021 - 10.2022
Resident Life Manager
YMCA Of The Rockies - Snow Mountain Ranch
11.2020 - 12.2021
Resident Camp Counselor
Camp Pinnacle
05.2020 - 08.2020
Group Leader / Camp Counselor
Ymca Of Greater San Antonio
08.2016 - 03.2020
High School Diploma -
Boerne - Samuel V Champion High School
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