Personable and friendly with passion for delivering exceptional customer service. Possesses strong communication skills and ability to handle inquiries and resolve issues efficiently. Dedicated to creating positive and memorable guest experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
EMS Volunteer
Vernon Emergency Medical Services
Vernon, NJ
02.2025 - Current
Responded to emergency calls, providing immediate medical care and support to patients in crisis situations.
Assisted with patient assessments, gathering vital signs and medical history for accurate treatment decisions.
Collaborated with team members during high-pressure scenarios, ensuring effective communication and coordinated response efforts.
Graphic Designer
V3 Creative Media
Hamburg, NJ
12.2024 - Current
Assisted in creating visual content for digital platforms and print materials.
Collaborated with clients to understand vision and deliver tailored photographic solutions.
Monitored daily performance metrics to identify areas for improvement and optimize productivity.
Guest Experience Representative
Mountain Creek Resort
Vernon, NJ
12.2023 - Current
Assisted guests with inquiries, providing exceptional service and ensuring satisfaction.
Collaborated with team members to streamline check-in and check-out processes.
Maintained accurate records of guest interactions and feedback in CRM system.
Resolved guest complaints efficiently, enhancing overall experience and retention.