Hunter Hoffmann
Phoenix,AZ
Summary
Dynamic sales professional with a proven track record at Cox Business, adept in pipeline management and building strong client relationships. Excelled in strategic sales planning and Salesforce, achieving significant revenue growth through consultative sales and problem-solving. Recognized for surpassing quarterly sales goals and enhancing customer satisfaction through expert product knowledge and effective communication.
Overview
14
14
years of professional experience
Work History
Business Development Account Executive
Cox Business
Phoenix, AZ
04.2024 - Current
- Pursued new logo business with self prospecting, through propriety tools and self discovered resources.
- Leveraged CRM tools effectively to manage pipeline activity efficiently, enabling accurate forecasting of future revenue streams.
- Delivered engaging presentations to demonstrate product value propositions effectively to potential clients.
- Managed multiple accounts successfully while maintaining a high level of attention to detail, resulting in consistent customer satisfaction ratings.
- Streamlined internal processes for better efficiency in responding to client requests and managing accounts.
- Increased account revenue by cross-selling and upselling products and services.
- Strengthened relationships with existing clients through regular communication and timely followups.
- Opened over 16 new accounts, exceeding goals 250%.
Senior Account Executive
Nextiva
08.2019 - 12.2023
- A VoIP product specialist that recommended solutions to clients that ranged from simple products to complex solutions
- Including CCaaS and UCaaS, IVR solutions, and dialer solutions
- Worked with companies of various sizes from Small Business to Mid Market accounts, able to pivot between markets with ease
- Maintained impeccable pipeline management and hygiene
- Sales prospecting completed through inbound/outbound channels and through Salesforce
- Daily interactions with various clients using strong rapport and relationship management skills for all sales initiatives
- Received quarterly/yearly recognition for exceeding sales performance goals
- Able to work seamlessly with other departments to ensure client success and growth
- Brought in over $100,000/year in revenue while managing multiple high-profile accounts.
Inbound Sales Executive | Enrollment Guide
Oscar Health Insurance
Tempe
08.2018 - 06.2019
- Contributed to overall company growth by consistently delivering strong sales performance and fostering positive professional relationships both within the team and with clients.
- Established rapport with prospects quickly, resulting in higher conversion rates from initial contact to closed sale.
- Mentored new hires within the department, sharing valuable insights gained from years of experience in the field of inbound sales.
- Exceeded monthly targets consistently by maintaining a strong pipeline of qualified leads through effective communication skills.
- Optimized CRM platform usage for accurate record-keeping and improved data-driven decision-making capabilities among the sales team.
- Managed high-volume calls, ensuring timely responses to customer inquiries and closing sales deals efficiently.
- Increased sales by building strong relationships with clients and understanding their unique needs.
- Developed successful inbound sales strategies for improved customer satisfaction and retention rates.
Outbound Sales Vacation Consultant
International Cruise Excursion Gallery
04.2013 - 06.2018
- Made over 100-150 outbound calls a day
- Contacted potential clients via inbound/outbound methods
- Completed sales on benefits & vacation packages
- Had to multi-task with multiple systems/tools including all MS applications
- Completed daily documentation pertaining to sales purchases and/or level of interest
- Conducted thorough research on destination options, enabling well-informed recommendations tailored to individual client needs.
- Maintained up-to-date knowledge of industry trends and emerging destinations, offering informed guidance to clients.
Account Executive
Yelp, Inc
07.2011 - 12.2012
- Completed outbound sales and networking with local businesses
- Utilized Salesforce and operational tools to complete daily job functions
- Utilized Social Media platforms to gauge client specific needs and interest
- Documented all sales transactions in various systems
- Manage 50 outbound cold calls a day
- Built rapport with potential new customers and did out of the box ideas to gain their trust to partner with Yelp
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Education
Certified Financial Counselor -
Rio Salado College
01.2007
New Hire Retention Training -
Rio Salado College
01.2004
Keyboarding - Keyboarding
Glendale Community College
Glendale, AZ01.2001
High School Diploma -
Thunderbird High School
Phoenix08-2001
Skills
- Pipeline management
- Rapport Building
- Strategic Sales Planning
- Salesforce
- Team Player
- Demonstrate Solutions
- Sales Expert
- Prospecting
- Problem Solving
- Sales Management
- Relationship/Client Management
- Product Knowledge
- Quarterly Quota Attainment
- Strong Communication Skills
- Critical Thinking
- Client acquisition
- Competitive analysis
- Product knowledge
- Customer relationship management
- Product expertise
- Lead development
- Consultative sales
- Problem-solving
- Customer satisfaction
Timeline
Business Development Account Executive
Cox Business
04.2024 - Current
Senior Account Executive
Nextiva
08.2019 - 12.2023
Inbound Sales Executive | Enrollment Guide
Oscar Health Insurance
08.2018 - 06.2019
Outbound Sales Vacation Consultant
International Cruise Excursion Gallery
04.2013 - 06.2018
Account Executive
Yelp, Inc
07.2011 - 12.2012
Certified Financial Counselor -
Rio Salado College
New Hire Retention Training -
Rio Salado College
Keyboarding - Keyboarding
Glendale Community College
High School Diploma -
Thunderbird High School
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