Hunter Holliman
Shaw's Roofing Supply
Kennedy,AL
8
years of professional experience
Dedicated professional excelling in client relationship building and customer service. Proven ability to maintain safety compliance and adapt in fast-paced environments, consistently delivering high-quality workmanship.
Adaptable professional known for exceptional customer service and workload management. Experienced in fast-paced environments, consistently meeting deadlines while ensuring safety standards and high-quality results that enhance client satisfaction.
Work History
Independent Contractor
4 Months- Assisted in inventory management, ensuring accurate stock levels of roofing materials.
- Collaborated with team to fulfill customer orders efficiently and accurately.
- Operated forklifts and other machinery safely to transport materials around the facility.
- Maintained clean and organized work environment to promote safety standards.
- Communicated effectively with suppliers regarding product availability and delivery schedules.
- Supported loading and unloading of deliveries, ensuring timely processing of shipments.
- Followed safety protocols diligently while handling roofing supplies on-site.
- Adapted quickly to changing priorities in fast-paced warehouse environment, maintaining productivity levels.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Plumber
2 Years 9 Months- Installed and repaired plumbing systems, ensuring compliance with safety regulations and local codes.
- Diagnosed plumbing issues using diagnostic tools and implemented effective solutions to restore functionality.
- Collaborated with team members to streamline installation processes, reducing project timelines efficiently.
- Supervised apprentices in tool usage and safety protocols, enhancing team skills and knowledge retention.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Complied with state plumbing codes throughout duration of each project.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Inspected sewers and piping systems to assess quality and condition.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
Inside Sales Representative
11 Months- Developed and maintained relationships with clients to drive sales growth.
- Managed customer inquiries and provided product information efficiently.
- Assisted in identifying customer needs to recommend suitable products.
- Utilized CRM software to track leads and monitor sales progress.
- Participated in training sessions to improve product knowledge and sales techniques.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Plumber
3 Years 4 Months- Conducted routine maintenance checks to prevent system failures and reduce emergency repair calls.
- Developed training materials for new hires, improving onboarding effectiveness and operational consistency.
- Implemented process improvements that enhanced service delivery quality and customer satisfaction levels.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Filled pipe systems with water and air to determine location of leaks.
- Read blueprints to determine appropriate materials and procedures for each project.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Enhanced team productivity with effective communication and collaboration during complex projects.
- Increased client retention, providing exceptional customer service through timely project completion.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Completed projects within budget constraints by accurately estimating material costs and labor hours.
- Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
- Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
- Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.
- Improved system longevity with regular maintenance and timely upgrades.
- Provided exceptional service, receiving numerous commendations from satisfied customers.
- Solved complex plumbing emergencies, minimizing property damage and client inconvenience.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
Education
No Degree
Skills
Client relationship building
Workload management
Deadline adherence
Safety compliance
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Computer proficiency
Product knowledge
Order processing
Technical support
Timeline
Independent Contractor
Shaw's Roofing Supply
01.2026 - 05.2026Read More
Inside Sales Representative
Wittichen Supply
12.2023 - 11.2024Read More
Plumber
Premier Service Company
03.2022 - 12.2024Read More
Plumber
John Wayne Plumbing
11.2018 - 03.2022Read More
James Madison Highschool
No Degree
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