Hunter Hoppe
Tomball,TX
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
4
4
years of professional experience
Work History
Sales Representative
Cutco Cutlery
Houston, TX
02.2024 - Current
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Attended industry events such as conferences, seminars.
- Developed key customer relationships to increase sales.
- Recommended changes in products and services based on customer feedback.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Listened to customer needs to identify and recommend best products and services.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Food Expeditor
Captain Brads Coastal Kitchen
Tomball, TX
01.2021 - Current
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
- Ensured that all plates were properly garnished before being served to customers.
- Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
- Verified accuracy of order tickets prior to delivering food items to tables.
- Assisted in maintaining a clean and organized work area throughout each shift.
- Greeted customers upon arrival and thanked them upon departure.
- Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
- Checked with customers periodically during their meals to ensure satisfaction with service and food quality.
- Tracked inventory levels of supplies needed for expediting duties.
- Received orders from wait staff via POS system and relayed them back to kitchen staff.
- Conducted regular cleaning tasks such as wiping down counters, organizing shelves, sweeping floors.
- Collaborated with chefs on preparation times for various menu items based on demand levels.
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
- Coordinated service for food runners and other kitchen staff.
- Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed, and improved service processes and eliminated obstacles.
Retail Sales Associate
RTIC Coolers
Cypress, TX
11.2023 - 03.2024
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Stocked shelves with merchandise according to company standards.
- Greeted customers upon entering the store and provided assistance.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Handled customer complaints in a professional manner.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Promoted special offers and discounts to encourage additional purchases.
- Inspected purchased items for defects before handing them over to customers.
- Kept informed about new products arriving at the store on a regular basis.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Initiated friendly conversation with customers to determine level of assistance required.
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Used product knowledge to suggest items to match client needs.
Education
High School Diploma -
Tomball Memorial High School
Tomball, TX06-2021
Some College (No Degree) - Biology
Lonestar College
Tomball, TXSkills
- Sales Forecasting
- Lead Generation
- Account Servicing
- Account Management
- Records Management
- Lead prospecting
- Customer Service
- Network development
- Client Service
- Product and service knowledge
- Relationship selling
- Sales Presentations
- Product and Service Sales
Timeline
Sales Representative
Cutco Cutlery
02.2024 - Current
Retail Sales Associate
RTIC Coolers
11.2023 - 03.2024
Food Expeditor
Captain Brads Coastal Kitchen
01.2021 - Current
High School Diploma -
Tomball Memorial High School
Some College (No Degree) - Biology
Lonestar College
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