Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Strong communicator and team player, eager to learn new processes to support overall organizational success. Reliable Stocker Associate arranges products on shelves, displays and other areas to draw customer attention. Delivers excellent customer service to shoppers and communicates with key store personnel on any service or product needs. Demonstrates high level of accuracy and works without direct supervision to accomplish assigned tasks.
Overview
2
2
years of professional experience
Work History
Cashier
Southern Oregon Food and Beverage
Cave Junction, OR
06.2023 - Current
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Balanced daily transactions on a computerized point-of-sale system.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Processed refunds for worn, damaged and broken merchandise.
Used suggestive selling techniques to promote add-on sales.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Greeted customers promptly and responded to questions.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered customers' questions and provided information on store procedures or policies.
Remained aware of surroundings and secured cash to minimize loss potential.
Stocker/Associate
Jordan Fabrics
Grants Pass, NE
10.2021 - 01.2023
Received and unpacked merchandise from vendors.
Inspected and stocked shelves with products.
Organized backroom storage areas to ensure efficient product retrieval.
Verified shipments against invoices for accuracy.
Ensured proper stock rotation by following established procedures.
Assisted customers in locating products on store shelves.
Cleaned up spills and other messes on sales floor as needed.
Adhered to safety regulations while handling heavy merchandise loads.
Collaborated with team members to complete tasks quickly and efficiently.
Operated material-handling equipment such as pallet jacks safely.
Prepared orders for delivery or pickup by customers.
Developed a strong working knowledge of all store products.
Reported defective equipment immediately to management for repair or replacement.
Maintained merchandise presentation by stocking and rotating merchandise.
Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
Processing freight and preparing backroom for incoming freight.
Complied with company standards of ethics and integrity by implementing action plans and executing business processes and practices.
Leveraged policies, data and resources to complete work assignments and priorities.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Lifted materials of varied weights on regular basis.
Faced products on shelves and displays to meet company policies.
Replenished items to maintain stock availability.
Assisted customers by locating items and loading heavy purchases in vehicles.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stocked shelves, racks and bins with new or transferred merchandise.
Demonstrated great teamwork skills with staff members involved in production and transport.
Packed and unpacked items, checking breakables before stocking on shelves.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Packaged items with appropriate materials to prevent damage during shipping.
Read orders to verify attributes and quantities of merchandise.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Placed products on conveyors for final wrapping and shipment.
Compared merchandise invoices to items actually received.
Issued supplies, materials and products to team members based on information from requisitions.
Education
High School Diploma -
Grants Pass High School
Grants Pass, OR
05.2023
Skills
Returns Processing
POS Systems
Payment Collection
Customer Service
Cash Register Operation
Cash Handling
Payment Processing
Drawer Balancing
Product Recommendations
Customer Assistance
Inventory Management
Written and Verbal Communication
Customer Relations
Inventory Control
Cash Management
POS System Operations
Customer Service Excellence
Merchandise Restocking
Complex Problem-Solving
Retail Merchandising
Regulatory Compliance
Stocking and Replenishing
Order Verification
Time Management Skills
Loss Prevention
Order Packaging
Credit and Cash Transactions
Guest Inquiries
Conflict Resolution
Records Maintenance
Cash Drawer Balancing
Product Knowledge
Sales Expertise
Cleaning and Sanitizing
Order Taking
Truck Unloading
Heavy Lifting
Loading and Unloading
Task Prioritization
Package Labeling
Shelf Stocking
Storage Management
Price Checking
Stock Rotation
Merchandise Stocking
Merchandise Rotation
Display Assembly
Product Labeling
Energetic and Outgoing
Safety Processes and Procedures
Supply Restocking
Customer Relationships
Verbal and Written Communication
Positive Attitude
Front-End Maintenance
Friendly and Personable
Performance Improvement
Cleaning Procedures
Pallet Jack Operation
Willing to Learn
Product Tagging
Warehouse Safety
Safe Lifting Procedures
Clear Communication
Returns Processing
Open-mindedness
Nonverbal communications
Teamwork skills
Organization skills
Refund handling
Order taking
Point of sale operation
Product and service sales
Basic math skills
Purchase assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Cashier
Southern Oregon Food and Beverage
06.2023 - Current
Stocker/Associate
Jordan Fabrics
10.2021 - 01.2023
High School Diploma -
Grants Pass High School
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