Hunter Humphries
Baton Rouge,LA
Summary
Dynamic professional with a proven track record, enhancing customer loyalty and boosting sales through personalized experiences. Skilled in inventory management and customer relations, adept at fostering positive workplace cultures and driving business growth. Demonstrates exceptional problem-solving abilities and adaptability, contributing to significant achievements in customer satisfaction and team leadership.
Overview
6
6
years of professional experience
Work History
Counter Manager
Dillards Department Store
02.2024 - 11.2024
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
Lead Server
Tallulah
11.2023 - 03.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Direct Service Worker
Williamson Home Care
08.2023 - 01.2024
- Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
- Coordinated recreational activities that promoted socialization among peers while also improving overall mental health for participating clients.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Implemented behavior management strategies to address challenging behaviors while maintaining a respectful environment for all clients involved.
Bar Manager
Courtyard by Marriott
01.2023 - 01.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Lead Server
Tsunami Sushi Restaurant
06.2023 - 12.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Lead Bartender
Saltgrass Steakhouse
12.2022 - 11.2023
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Assistant Manager
Just Peachy Nutrition
05.2019 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Bachelor of Science - Fashion Marketing
Louisiana State University
Baton Rouge, LA12-2025
High School Diploma -
Lasalle High School
Olla, LA05-2019
Skills
- Inventory
- Stock replenishment
- Customer consultations
- Product processing
- Hospitality and accommodation
- Problem-solving abilities
- Multitasking
- Customer Relations
- Customer loyalty
- Sales strategy
- Adaptability
Languages
English
Native or Bilingual
Timeline
Counter Manager
Dillards Department Store
02.2024 - 11.2024
Lead Server
Tallulah
11.2023 - 03.2024
Direct Service Worker
Williamson Home Care
08.2023 - 01.2024
Lead Server
Tsunami Sushi Restaurant
06.2023 - 12.2023
Bar Manager
Courtyard by Marriott
01.2023 - 01.2024
Lead Bartender
Saltgrass Steakhouse
12.2022 - 11.2023
Assistant Manager
Just Peachy Nutrition
05.2019 - 11.2022
Bachelor of Science - Fashion Marketing
Louisiana State University
High School Diploma -
Lasalle High School
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