Hunter Jimenez
Plano
Summary
Dynamic professional with a proven track record at Hilton Grand Vacations, excelling in sales strategies and customer service. Skilled in relationship building and effective communication, I successfully developed team initiatives that enhanced productivity and fostered long-term partnerships. Adept at multitasking and problem-solving, I consistently delivered exceptional results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Leasing Assistant
1001 ross Apartment Homes
Dallas
08.2021 - 07.2022
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Provided customer service by responding to inquiries from current and potential tenants in a timely manner.
- Escalated critical issues to property manager to deliver immediate resolution.
- Prepared and submitted monthly tenant visit logs.
- Worked closely with property managers to ensure that all leasing activities are completed efficiently.
- Advised tenants on their rights under the terms of their lease agreement.
- Detailed application requirements and answered questions from prospective tenants.
Sales Representative Team Leader
Hilton Grand Vacations
Garland
06.2020 - 06.2021
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Reset store displays for special events and seasonal merchandise changes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented team strategies to increase sales productivity.
- Provided training, coaching, and support for new and existing Sales Representatives.
- Developed relationships with key customers in order to secure long-term business partnerships.
- Collaborated with other departments such as Marketing or Customer Service on projects related to the sales process.
- Developed key customer relationships to increase sales.
Bartender
Twin Peaks
Addison
06.2017 - 02.2020
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Assisted in setting up the bar for service shift.
- Developed good working relationships with fellow employees through effective communication.
- Planned and coordinated special events to boost customer numbers and profits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted frequent visitors by name and explained new promotions.
Education
High School Diploma -
North HIlls Private School
Millsap, TX04-2014
Skills
- Customer service
- Online advertising
- Sales strategies
- Tenant relations
- Data entry
- Time management
- Problem solving
- Effective communication
- Teamwork and collaboration
- Clear communication
- Sales experience
- Phone and email etiquette
- Relationship building
- Creative problem solving
- Multitasking
Timeline
Leasing Assistant
1001 ross Apartment Homes
08.2021 - 07.2022
Sales Representative Team Leader
Hilton Grand Vacations
06.2020 - 06.2021
Bartender
Twin Peaks
06.2017 - 02.2020
High School Diploma -
North HIlls Private School
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