Hunter Johnson
Marrero,LA
Summary
Friendly dependable , customer focused retail professional. With 8+ years of experience in customer service, sales, inventory management and team leadership. Known for creating positive shopping experiences, assisting customers with confidence, and maintaining organizational well stocked sales floor. Seeking a customer service or craft related position where strong people, skills, creativity and reliability can be utilized and achieved.
Overview
10
10
years of professional experience
Work History
Sales Floor Associate
Kay Jewelers Outlet
08.2023 - 12.2025
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Delivered personalized customer service for fine jewelry, watches and accessories.
- Assisted customers with engagement rings, gift selection, warranties and financing options.
- Built strong customer relationships to encourage repeat business.
- Maintained secure handling of high value merchandise.
- Allowed customers to feel confident and secure about dropping off high value merchandise to get cleaned.
- Kept a clean environment for customers to shop.
- Overall made customers secure and happy in their high value purchases .
Hardware Sales Associate
Walmart
06.2018 - 05.2023
- Assisted customers in selecting hardware products based on project needs and specifications.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Mixed paint and matched colors accurately using in store systems.
- Maintained fully stocked shelves and organized products displays.
- Ensured correct pricing , shelf labels updated.
- Operated cash registers and handheld inventory scanners.
- Helped load heavy merchandise safely for customers.
- Maintained a clean and safe sales floor environment.
- Resolved customer concerns professionally to ensure satisfaction.
Sales Floor Associate
Marshalls & HomeGoods
02.2016 - 05.2018
- Maintained organized sales floor by restocking merchandise and ensuring product displays were visually appealing.
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Operated cash register efficiently, processing transactions accurately while providing excellent customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to team sales goals by actively engaging with customers and understanding their needs.
- Participated in regular training sessions to improve product knowledge and sales techniques.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Education
No Degree - Dental Hygiene
Blue Cliff College
LAHigh School Diploma - General Studies
L.W Higgins
Marrero, LA05.2017
Skills
Great customer service & sales
Timeline
Sales Floor Associate
Kay Jewelers Outlet
08.2023 - 12.2025
Hardware Sales Associate
Walmart
06.2018 - 05.2023
Sales Floor Associate
Marshalls & HomeGoods
02.2016 - 05.2018
No Degree - Dental Hygiene
Blue Cliff College
High School Diploma - General Studies
L.W Higgins