Hunter Jonas
San Antonio,TX
Summary
Dynamic professional with extensive experience at ThyssenKrupp Materials NA, excelling in lead generation and customer service. Proven ability to enhance team collaboration and optimize performance through effective communication and problem-solving skills. Adept at equipment operation and safety compliance, consistently achieving project objectives and fostering strong relationships.
Overview
10
10
years of professional experience
Work History
Outbound Lead
ThyssenKrupp Materials NA
San Antonio, TX
05.2021 - Current
- Responded promptly to customer inquiries via phone or email.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
- Managed household errands and other essential duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
Wearhouse Clerk
ThyssenKrupp Materials NA
San Antonio, TX
04.2019 - 05.2021
- Managed all shipping documents such as bills of lading, packing slips, invoices.
- Operated forklift to move materials within the warehouse facility.
- Received, unpacked and inspected incoming shipments of merchandise.
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Labeled containers, container tags, or products using marking tools.
- Ensured safety compliance standards were met at all times while working in the warehouse environment.
- Assisted with physical inventories as needed.
- Identified, counted and verified stock items.
- Cleaned the warehouse area on a daily basis including sweeping floors and wiping down surfaces.
- Organized warehouse space by moving materials to appropriate locations.
- Maintained accurate inventory records using computerized tracking system.
- Loaded and unloaded trucks with hand truck or pallet jack.
- Performed daily safety checks on all equipment used in the warehouse.
- Prepared outgoing orders for shipment according to customer specifications.
- Received, stored and shipped goods and materials.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Prepared inventory for shipment by attaching tags and labels.
Security Officer
Allied Universal Security Services
San Antonio, Texas
10.2015 - 03.2019
- Confirmed visitor identification prior to granting entry into the building.
- Performed first aid and CPR when necessary during emergency situations.
- Checked for safety hazards and took corrective action when necessary.
- Provided escorts for visitors as needed throughout the facility.
- Maintained accurate logs of all security related activities.
- Assisted with crowd control during large events held at the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Investigated all reported incidents of theft or vandalism on premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Operated communication systems between officers stationed throughout the facility.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Verified photo IDs and tickets to allow guests passage.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Some College (No Degree) - Electrical Engineering
San Antonio College
San Antonio, TXSkills
- Lead generation
- Customer service
- Team collaboration
- Communication skills
- Problem solving
- Safety compliance
- Equipment operation
- Performance tracking
- Equipment troubleshooting
- Relationship building
- Loading dock management
- Shipping and receiving
- Data analysis
- CRM software
- Project management
Languages
3
Education and Training
other
Timeline
Outbound Lead
ThyssenKrupp Materials NA
05.2021 - Current
Wearhouse Clerk
ThyssenKrupp Materials NA
04.2019 - 05.2021
Security Officer
Allied Universal Security Services
10.2015 - 03.2019
Some College (No Degree) - Electrical Engineering
San Antonio College
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