Hunter Jones
Clayton,MI
Summary
- Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
- Positive and upbeat activities assistant passionate about helping residents live full lives. Develops and coordinates activity calendar and promotes events. Excellent command of schedule management and safety protocols.
- Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Bartender
Clark Lake Golf Course
04.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Waitress
Highland Inn
04.2019 - 04.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Checked identification for minimum age for sale of alcoholic beverages.
Activities Assistant
Lynwood Manor
05.2018 - 01.2019
- Engaged residents through events, small groups and personal attention.
- Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
- Scheduled movies, entertainment and other special events.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
- Planned, coordinated and implemented activities to address needs of participants with varying abilities.
- Coordinated off-site activities and accompanied residents throughout excursions.
- Evaluated supplies and requested purchases to meet activity plans.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Education
High School Diploma -
Hudson Area High School
Hudson, MI05.2019
Skills
- Suggestive Selling
- Responsible Serving
- Responsible Alcohol Service
- Food and Beverage Service
- Food Safety and Sanitation
- Warm and Friendly
- Guest Supervision
- Anticipating Guest Needs
- Interactive Activities
- Documenting Activities
- Engagement Activities
Timeline
Bartender
Clark Lake Golf Course
04.2021 - Current
Waitress
Highland Inn
04.2019 - 04.2021
Activities Assistant
Lynwood Manor
05.2018 - 01.2019
High School Diploma -
Hudson Area High School
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