Hunter Jordan
Fort Wayne,IN
Summary
Highly organized and motivated Business Professional with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
5
5
years of professional experience
Work History
Account Executive
Republic Services
10.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Sales Manager
Circle Logistics
06.2022 - 07.2023
- Supply chain management - strategically develop a plan that our operations can support that meets customers transportation needs.
- Price & bid RFP/RFQ’s in accordance with market shifts & service ability.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Recipient of Q3 2022 “Rising Star” award voted by executive team.
- Escalation management
- Manage E2E cycle regarding account set up, activation, & delegation of staff for operations roll out with continued execution.
Mortgage Loan Officer
Ruoff Mortgage
05.2021 - 06.2022
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
- Ability to create and maintain a schedule that meets customer needs and enables them to achieve their financial goals
- Ensure that the customer has a positive experience within the process and organization at every touch
- Ability to build and use effective working relationships within own department and across department, functional, and geographical reporting lines
- Assessing and effectively managing all of the risks associated with business objectives and activities to ensure they adhere and support the organizations framework.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
Personal Banker
JP Morgan Chase
07.2020 - 05.2021
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients. credibility and rapport, while looking for ways to benefit the customer's financial relationship
- Participates in retail sales program to help branch meet banking center goals
- Open new accounts and cross sell bank services
- Assisted in banking center in operational duties, such as audits
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Resolves client issues pertaining to products and technical issues with understanding our financial tools and how to use them
- POA, POD, estate planning documentation entry.
Teller
First Federal Savings Bank
04.2019 - 08.2020
- Perform daily cash transactions and payment processing
- Recognize opportunities and take initiative to cross-sell our products and services
- Ability to understand forms, applications and be familiar with financial statements and paperwork as well as tax and credit reports
- Comply with bank, BSA rules and regulations.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
Education
Bachelor of Science - Business/OLS
Indiana University-Purdue University Fort Wayne
Skills
- Adobe
- Excel
- Word
- Oracle
- TMS
- Sales Force
- Hubspot
- Microsoft office
- PowerPoint
- Outlook
- DNA or FiServe
- Encompass
- Optimal Blue
- Mortgage Connect
- Desktop Underwriter
- Loan Proctor
- Loan Butler
- Customer Service
- Account Servicing
- Territory Management
- Customer Relationship Management
Timeline
Account Executive
Republic Services
10.2023 - Current
Sales Manager
Circle Logistics
06.2022 - 07.2023
Mortgage Loan Officer
Ruoff Mortgage
05.2021 - 06.2022
Personal Banker
JP Morgan Chase
07.2020 - 05.2021
Teller
First Federal Savings Bank
04.2019 - 08.2020
Bachelor of Science - Business/OLS
Indiana University-Purdue University Fort Wayne
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