Hunter Kohls
Cincinnati,OH
Summary
Recent graduate with foundational knowledge in entrepreneurship and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
12
12
years of professional experience
Work History
Bartender-Shift Manager
Kanji OTR
01.2023 - Current
- Responsible for day-to-day activities such as stocking, cleaning, inventory as well as a high level of understanding customer service skills
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Build customer relations skills by assisting the customers and building one on one relations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Bartender/Shift Lead Manager
Pins Mechanical
01.2020 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Sugar N Spice
01.2020 - 01.2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Bartender/Server Shift Leader
The B-List
01.2019 - 01.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
NADA(Boca Restaurant Group)
01.2018 - 01.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Installer
JMG Custom hardwood
01.2013 - 01.2018
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Provided exceptional customer service by addressing client concerns promptly and professionally throughout the installation process.
- Mentored junior team members on best practices for flooring installation – sharing expertise and fostering a collaborative work environment.
Education
Bachelor of Arts - Entrepreneurship
University of Northern Kentucky
05.2020
High School Diploma -
Oak Hills High School
05.2014
Skills
- Microsoft Office
- POS System Operation
- Upselling strategies
- Employee Coaching
- Promotions and Events
- Customer Service
- Service-oriented mindset
- Complex Problem-Solving
- Staff Management
- Training and Onboarding
- Inventory Management Software
- Sales and Marketing
Community Service
Oak Hills youth lacrosse program, Highland Heights, KY, 01/2014, 05/2020, Participated in the youth lacrosse program at Oak Hills high school.
Coach
Oak Hills Lacrosse
Timeline
Bartender-Shift Manager
Kanji OTR
01.2023 - Current
Bartender/Shift Lead Manager
Pins Mechanical
01.2020 - 01.2023
Server
Sugar N Spice
01.2020 - 01.2021
Bartender/Server Shift Leader
The B-List
01.2019 - 01.2020
Bartender
NADA(Boca Restaurant Group)
01.2018 - 01.2020
Installer
JMG Custom hardwood
01.2013 - 01.2018
Bachelor of Arts - Entrepreneurship
University of Northern Kentucky
High School Diploma -
Oak Hills High School
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