Hunter Lane
Kathleen,GA
Summary
Hardworking Cable Technician proficient in performing connections, disconnections and alterations to customer systems throughout coaxial, fiber, cat5/6, and telephone. Effective at working with little supervision to perform efficient and high-quality work. Desiring years' experience to take on a fast-paced position with Hargray.
Diligent Lawn Care Worker possessing in-depth knowledge of plant types, fertilizers and large and small landscaping tool operations such as custom built trucks, weed/fertilizer backpacks. Bringing 1 year of hands-on experience maintaining lawns and yards by providing upkeep services. Self-starter with excellent customer service skills and commitment to quality work. Expertise in determining soil quality, and removing multiple types of weeds with Liquid Lawn.
Overview
3
3
years of professional experience
Work History
Spray Technician
Liquid Lawn
Macon, GA
02.2022 - Current
- Run independent route, while spray yards with fertilizer, and weed killer, according to grass types, and weed types.
- Communicate with customers and troubleshoot lawn diseases, applying insecticide, fungicides, and aerations.
- Fill custom built trucks daily with adequate amounts of chemicals, according to levels of water, along with backpacks used for weed control.
- Maintained independent route to residential, and commercial buildings.
- Analyze complications occurring on property’s to boost, or strengthen lawn health for long term results.
- Diagnosed lawn, garden, and weed issues, while recommended targeted solutions.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Educated employees and members of public on plant biology and health.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Applied pest control substances to eradicate weeds and other pests affecting plant life.
- Completed timesheets and project reports on time to maintain client files for future reference.
Install and Repair Technician
Hargray
Perry, GA
09.2020 - 01.2022
- Responsible for installing, and troubleshooting internet, cable tv, cat5/6, and telephone services for customers in the middle GA area.
- Climbing telephone poles to achieve completion with ariel, and underground rg6, rg11, and fiber optic cables to complete customers inquiry’s.
- Communicated step by step with customers to ensure they were fully knowledgeable of proper functions of equipment.
- Sold additional items to customers interested in equipment, and services.
- Installed, and collected data from equipment, and company utilities.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Researched and recommended network and data communications hardware and software.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
General Laborer
Red Oak Remodeling
Macon, GA
02.2020 - 09.2020
- Painted interior and exterior of homes during scheduled appointments.
- Communicated with customers ensure the work would suit they’re desires, and exceed expectations.
- Installed basic appliances, stove,fridge, microwave, toilet, along with mirrors, baseboards, etc.
- Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
- Provided first class customer service to meet deadlines with guaranteed satisfaction.
- Decreased project times by implementing the desired time to fit customers time schedule, optimizing productivity and available equipment.
- Remodeling exterior, and interior decor of residential, and commercial buildings.
Education
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Rutland High School
Skills
- Climbing
- Low Voltage
- Service Technician
- Customer service (2 years)
- Independent work
- Field Service
- Troubleshooting
- Equipment repair (2 years)
- Customer support (2 years)
- Remodeling (Less than 1 year)
- Hand tools (3 years)
- Lawn Care
- Landscape Maintenance
- Customer Needs Assessments
- Team Meetings
- Testing Devices
- Basic Tools
- Fiber Testing
- Daily Logs
- Customer Inquiries
- Cable Arrangements
- Cabling Layouts
- Pole Jacks
- Terminating Cables
- Remote Programming
- Home Visits
- Service Requests
- Device Configuration
- Account Issues
- Company Standards
- Network Operations
- Wall Fishing
- Telephone Support
- Hand and Power Tools
- Client Support
- Fiber Distribution
Accomplishments
- Resolved product issue through consumer testing.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Spray Technician
Liquid Lawn
02.2022 - Current
Install and Repair Technician
Hargray
09.2020 - 01.2022
General Laborer
Red Oak Remodeling
02.2020 - 09.2020
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Rutland High School
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