Summary
Overview
Work History
Education
Highlights
Timeline
Generic

Hunter Lawson

Orlando,FL

Summary

A self-motivated Manager with a strong background in operations management, employee supervision, and customer service seeking a position with an organization that will utilize my talent and experience. My years of experience within all facets of different organizations within hospitality will give me a unique advantage that will contribute to the growth of the organization.

  • Background in management and a proven ability to work well with co-workers
  • Ability to perform under pressure and work as a team player
  • Ability to solve problems in a fast-paced environment
  • Excellent organizational skills
  • Great leadership ability and strong work ethic
  • Customer service ability to help develop co-workers to perform to the best of their ability

Overview

9
9
years of professional experience

Work History

Supervisor, Banquet Captain, Bartender, Barback

LIVE! at the Pointe Orlando
09.2024 - Current
  • Directly oversaw over 55 employees during buyouts, events and normal operating hours.
  • Helped prepare weekly schedules with Managers in 7shifts to tailor for the upcoming events and private parties.
  • Bartended, Barbacked, Served, and Hosted at multiple locations such as Shark Bar, Houndsman, Sports & Social & PBR.
  • Improved customer/ host satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Received Liquor shipments as well as complied the weekly invoices to be accounted for by the Finance department.
  • Accounted for liquor inventory each week for all 3 bars in Restaurant365.

General Manager

Elevated Bar Management
03.2023 - 09.2024
  • Directly supervised 63 FOH and 9 BOH employees.
  • Oversee hiring, onboarding and training of all new hires.
  • Produce weekly schedules for all 3 bars according to upcoming business needs.
  • Compile weekly P&L statements.
  • Directly oversee execution of HighT Tea-time and Cocktails & Screams brunch.
  • Serve as a liaison for various entertainment acts that include bands, DJs, magicians, Burlesque performers etc.
  • Organized multiple block parties and community events.
  • Helped with development of 2 new bar/restaurant concepts set to be opened end of 2025.
  • Hit the highest sales in one month the company has ever seen in my first year managing which amounted to $410,000 in October.

Bartender, Banquet Staff, Barback

Hilton Tropics Pool Bar
04.2022 - 03.2023
  • Served in a fast paced, high volume bar during special events, nights, weekends and normal operating hours.
  • Worked the 12-14 hour shifts during the peak of season at Tropics Pool Bar while keeping a positive attitude.
  • Organized the multiple liquor rooms and beer coolers for a more seamless/ efficient shift for barbacks and bartenders.
  • Compiled a 6 page, detailed training manuel for all bartenders and barbacks when first hired.
  • Contributed to successful events by setting up and running mobile bars in various locations according to event specifications (BEO's) throughout the hotel.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction.
  • Promoted within a month and a half from barback to bartender due to my work ethic and high organizational skills.

Bartender

Interlachen Country Club
10.2021 - 03.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails to the 850 members as well as their friends and family.
  • Ensured proper sanitation and adherence to safety regulations, maintaining a clean environment for guests.
  • Developed a loyal clientele by consistently providing outstanding service and personal engagement with our esteemed members.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits for the country club.

Houseman Supervisor

Interlachen Country Club
10.2019 - 09.2021
  • Oversaw a team of 9 Houseman throughout the entire country club including the main club house, men's grille, golf course as well as the pool area/ lounge.
  • Coordinated daily assignments to optimize productivity and reduce operational costs.
  • Provided guidance and supervision to housemen staff, fostering a supportive work environment.
  • Ensured all areas were consistently clean and safe for guests & employees, maintaining high standards of cleanliness.
  • Communicated effectively with other department supervisors to maintain seamless operation across all banquet functions and that each BEO was conveyed correctly to the staff.

Freight/ Receiving

The Home Depot
07.2016 - 08.2017
  • Ensured timely delivery of products and inventory for the facility, maintaining stock levels for the entire building.
  • Maintained safe working practices, including proper handling of materials and equipment in a warehouse setting.
  • Expedited order fulfillment processes by swiftly unloading inbound trucks using pallet jacks, hand trucks, or forklifts as needed.

Education

AA General Studies - Business

Valencia College
701 N Econlockhatchee Trail Orlando, FL 32825
08.2019

Highlights

Food Safety Certified

Knowledge of 7Shifts Scheduling System

Knowledge of Toast POS

Knowledge of Tock Reservation System

Knowledge of Restaurant365

Knowledge of Bevspot

ABC Bartending Certified



Timeline

Supervisor, Banquet Captain, Bartender, Barback

LIVE! at the Pointe Orlando
09.2024 - Current

General Manager

Elevated Bar Management
03.2023 - 09.2024

Bartender, Banquet Staff, Barback

Hilton Tropics Pool Bar
04.2022 - 03.2023

Bartender

Interlachen Country Club
10.2021 - 03.2022

Houseman Supervisor

Interlachen Country Club
10.2019 - 09.2021

Freight/ Receiving

The Home Depot
07.2016 - 08.2017

AA General Studies - Business

Valencia College
Hunter Lawson