Hunter Lucas
Crested Butte,CO
Summary
Sharp and energetic young woman offering more than 2 years in the travel industry with a Bachelor's degree in Tourism Management. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Lodge Staff
Eleven Experience
Almont, Colorado
06.2021 - 10.2021
- Cultivated professionalism that advocated Eleven's company culture to over 200 elite clientele bringing connection to the community and surrounding landscapes.
- Provided guests with world-class hospitality services throughout their custom tailored stay.
- Prioritized clear communication to smoothly execute itineraries in order to achieve the highest clientele satisfaction.
- Maintained excellent property and systems organization by following Eleven's company specific standards.
Property Manager Assistant
VRBO
Gunnison, CO
12.2020 - 08.2021
- Timely responded to various parties and successfully resolved concerns by delegating tasks of maintenance employees
- Created a newly active VRBO listing aimed to attract business professional clientele and immediately minimized vacancy.
- Orchestrated a unique garden improvement project that required guest's participation and improved their stay experience.
- Worked closely with owner to organize financial aspects to produce the most lucrative outcomes.
Retail Manager
The Boom-A-Rang
Gunnison, CO
05.2015 - 06.2021
- Oversaw busy retail store with annual turnover of $500,000+, including direct supervision of 10 employees.
- Converted all handwritten reports, paperwork and record keeping into appropriate computer-based MS applications.
- Delegated tasks ensuring each team member worked in the correct position exposing them to their highest potential.
- Presented deep levels of specific knowledge to customers and answered their inquiries on antique and modern materials and textiles.
Ski Instructor
Vail Resorts
Crested Butte, Colorado
11.2020 - 04.2021
- Established 100+ trusting relationships with parents, listened to their goals and concerns, and followed through with daily individualized lesson plans.
- Worked persistently to climb the ladder as a first-year instructor leading to multiple private requests.
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Detected safety concerns and warned patrons of all ski abilities of unsafe or hazardous snow conditions and suggested alternative activities.
Education
Bachelor of Science - Natural Resource Tourism Management
Colorado State University
Fort Collins, Colorado 08.2015 - 12.2019
Study Abroad - Coursework in Business Administration
Lincoln University
Lincoln, Canterbury, New ZealandSkills
Problem-Solving
Customer Service
Organization Skills
MS Office and Google Suite
Travel Research
Certification
Colorado Real Estate Broker
Timeline
Colorado Real Estate Broker
11-2021
Lodge Staff
Eleven Experience
06.2021 - 10.2021
Property Manager Assistant
VRBO
12.2020 - 08.2021
Ski Instructor
Vail Resorts
11.2020 - 04.2021
Bachelor of Science - Natural Resource Tourism Management
Colorado State University
08.2015 - 12.2019
Retail Manager
The Boom-A-Rang
05.2015 - 06.2021
Study Abroad - Coursework in Business Administration
Lincoln University