Hunter Maggio
Dallas,TX
Summary
Results-oriented professional with extensive experience across various sectors within the healthcare system, including for-profit health systems, service businesses, non-profit organizations, and educational institutions. Demonstrated success in team leadership, workflow optimization, and improving employee and patient satisfaction. Proficient in healthcare software systems and electronic medical records to streamline administrative processes and enhance service delivery. Skilled in strategic planning, data analysis, project management, and change management with a strong ability to build and maintain relationships at all organizational levels. Strong background in creating marketing and content strategies to drive business processes while leveraging interpersonal skills and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Senior Project Leader
Methodist Health System
01.2024 - 03.2025
- Led a team to optimize resource allocation for improved project outcomes and cost savings
- Introduced agile methodologies within the team, enhancing flexibility in responding to evolving requirements
- Supported the planning, design, development, build and/or configuration of applications/systems, leading and coordinating conversions, application/system testing, and documentation of system procedures
- Led training design and development, and assisted in training execution related to projects; provided go-live support and served as primary contact for ongoing production maintenance/support and troubleshooting
- Managed small to medium projects, evaluating project requests, conducting current state assessments, gathering requirements and defining future state design and application build activities
- Planned, designed, and scheduled phases for large projects.
Project Manager, Engagement and Improvement
Methodist Health System
09.2021 - 08.2023
- Designed, led and implemented company-wide programs for over 10,000 employees in 7 hospitals and 5 locations
- Developed and implemented strategic workforce plans for healthcare organizations to enhance efficiency and patient care
- Led change management initiatives, guiding organizations through transitions and improving staff adaptability
- Conducted data analysis and presented findings to healthcare executives to drive decision-making processes
- Managed client relationships and provided ongoing support and guidance to healthcare management teams
- Strengthened vendor relationships and enhanced revenue streams by applying business development opportunities.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
Guest Services Team Lead-Quality/Risk Management
Methodist Dallas Medical Center
02.2018 - 09.2021
- Advised healthcare clients on workforce optimization, talent management, and operational improvements
- Utilized data analytics to assess workforce performance, identify gaps, and recommend solutions
- Facilitated workshops and training sessions to support organizational change and improve staff engagement
- Reported and liaised with internal risk and legal groups to resolve potential litigation issues
- Advised organization on regulatory compliance and quality improvement initiatives
- Coordinated with local government to provide resources to clients.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
Long Term Care/Skilled Rehab Social Worker
Prairie Estates
06.2016 - 02.2018
- Reporting to President and responsible for funding development initiatives and providing counseling and care for the firm's long-term care clients
- Facilitated events and fundraising planning to increase participation and engagement
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans
Project Manager-Supply Chain
Able Electric Company
12.2014 - 04.2016
- Reporting to the President, responsible for project management of Supply Chain Inventory
- Delivering on-time, on-budget, highest-quality projects and creating referral generating clients and happy design partners; developing lasting trust-based relationships with clients, architects, engineers, and subcontractors
- Coordinating extremely complex delivery schedules for all project materials, including the logistics of transporting equipment and having it delivered to job sites at just the right time
- Procuring and delivering critical materials to job sites to keep projects on or ahead of schedule, and Trade Partners and Project Managers working at maximum efficiency and effectiveness
- Performed marketing communications-related research and continuously enhanced company's digital presence.
Director, Behavior Management Clinic
University of the Ozarks
01.2010 - 01.2013
- Reporting to Campus Board, responsible for all Clinic Operations
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks
- Monitored budget and utilized operational resources
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity
- Collaborated with senior management to develop and execute long-term corporate goals and objectives
Education
Master of Science - Social Work
The University of Texas At Arlington
Arlington, TX01.2016
Bachelor of Science - Business Management
The University of The Ozarks
Arlington, TX12-2013
Bachelor of Science - Psychology
University of The Ozarks
12.2013
Skills
- Proficient in Microsoft Office
- Workday Proficiency
- Proficient in EPIC Framework
- Verge
- Proficient in Statistical Analysis Software
- Data Interpretation
- Technical Issue Resolution
- Technology Upgrade Management
- Software Deployment
- Systems implementation
- Market Research
- Statistical modeling
- New market research
- Stakeholder Collaboration
- Proficient in Agile Practices
Timeline
Senior Project Leader
Methodist Health System
01.2024 - 03.2025
Project Manager, Engagement and Improvement
Methodist Health System
09.2021 - 08.2023
Guest Services Team Lead-Quality/Risk Management
Methodist Dallas Medical Center
02.2018 - 09.2021
Long Term Care/Skilled Rehab Social Worker
Prairie Estates
06.2016 - 02.2018
Project Manager-Supply Chain
Able Electric Company
12.2014 - 04.2016
Director, Behavior Management Clinic
University of the Ozarks
01.2010 - 01.2013
Master of Science - Social Work
The University of Texas At Arlington
Bachelor of Science - Business Management
The University of The Ozarks
Bachelor of Science - Psychology
University of The Ozarks
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