Hunter McClain
help desk tech
East Liverpool,Ohio
Summary
Organized employee with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
3
3
years of professional experience
Work History
Service Technician
Heritage Thermal Services
05.2022 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Performed maintenance duties and safely handled chemicals and solutions.
Warehouse Associate
Berlin Packing
10.2021 - 02.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
Grocery Bagger
Columbiana Foods
02.2021 - 10.2021
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Protected materials for transport by correctly packaging products in boxes and crates.
Cashier
McDonald's
06.2019 - 02.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
No Degree - Electrical Engineering
Youngstown State University
Youngstown, OHNo Degree - Information Technology
Pittsburgh Technical College
Oakdale, PASkills
- Hardware and Software Repair
- Analytical and Methodical
- Resolving Problems and Issues
- Switches and Routers
- User Support and Troubleshooting
- Hardware Components
- Organizational Skills
- Computer Hardware Knowledge
- Microsoft Windows and Office
- Technical Support Help
- Monitor Equipment
- Issue and Problem Resolution
- Installation and Repair
- Safety Procedures Adherence
- Service Ticket Accuracy
- Hand Tool Knowledge
Building Computers
I have build several computers at school for class related projects as well as 6 other computers at home for family members and friends. As well as removing and replacing certain older parts of computers to help them run better.
Timeline
Service Technician
Heritage Thermal Services
05.2022 - Current
Warehouse Associate
Berlin Packing
10.2021 - 02.2022
Grocery Bagger
Columbiana Foods
02.2021 - 10.2021
Cashier
McDonald's
06.2019 - 02.2021
No Degree - Electrical Engineering
Youngstown State University
No Degree - Information Technology
Pittsburgh Technical College
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