Hunter Jackson
Kerrville,TX
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Teller/Personal Banker
RBFCU - Credit Union
11.2021 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed applications for new accounts.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
Sales Associate
The UPS Store Inc.
03.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Preloader/Holiday Helper
UPS
11.2019 - 05.2020
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Lifted and slid packages weighing up to 100 pounds on conveyor belts to transport items.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Teacher
Happy Jacks Learning Center
08.2018 - 11.2019
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Helped students explore concepts with engaging, learning-focused activities.
Tasting Room Associate
Pedernales Cellars
03.2018 - 08.2018
- Provided informed wine suggestions to tasting room guests.
- Maintained tasting room retail area and created merchandise displays.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Poured wines according to quality and service standards.
- Managed tasting room inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
Retail Sales Associate
JCPenney
06.2017 - 08.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Science And/with Education Degree - Interdisciplinary Studies
Tarleton State University
Stephenville, TX12.2020
High School Diploma -
Harper High School
Harper, TX06.2016
Skills
- Cash Handling
- Sales Expertise
- Exceptional Customer Service
- Multitasking Capabilities
- Attention to Detail
- Payment Processing
- Organization Skills
- Telephone Skills
- Time Management
Timeline
Teller/Personal Banker
RBFCU - Credit Union
11.2021 - Current
Sales Associate
The UPS Store Inc.
03.2020 - 11.2021
Preloader/Holiday Helper
UPS
11.2019 - 05.2020
Teacher
Happy Jacks Learning Center
08.2018 - 11.2019
Tasting Room Associate
Pedernales Cellars
03.2018 - 08.2018
Retail Sales Associate
JCPenney
06.2017 - 08.2017
Bachelor of Science And/with Education Degree - Interdisciplinary Studies
Tarleton State University
High School Diploma -
Harper High School
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