Hunter M Hudak
Harrisburg
Summary
Hardworking and dedicated employee focusing my skills on transportation and logistics. Qualifications include: Three years at J.B. Hunt, experience at multiple J.B. Hunt accounts, understanding supply chain management within two major companies, highly skilled in Microsoft Office, able to adjust quickly to unforeseen circumstances, and assist in conflict management. Developed key skills in client relationship management and strategic planning within fast-paced environment. Seeking to transition into new field by leveraging strong communication and problem-solving abilities. Aims to bring value through effective coordination and client-focused strategies.
Overview
4
4
years of professional experience
Work History
Account Manager
J.B. Hunt
03.2024 - Current
- Promoted to Account Manager for Bake Crafters Lebanon Pennsylvania J.B Hunt account
- Achieved over 1 million collision-free miles since account startup, significantly reducing customer claims and lowering insurance premiums through a strong commitment to safety and operational excellence.
- Exceeded annual operating revenue targets by 25% through strategic cost-cutting initiatives and identifying innovative solutions to optimize customer capital savings.
- Manage and oversee all aspects of fleet operations, including driver board coverage, customer service, safety, compliance, driver retention, and employee performance evaluations
- Manage driver payroll and ensure accurate customer invoicing.
- Ensure proper documentation of all proof of deliveries in case of any discrepancy
- Created a guide on how to use company specific technology platforms and presented to directors of the company regarding its implementation and best practices
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Logistics Planner
J.B. Hunt
12.2021 - 02.2023
- Started as an intern in December 2021 at C&S York working on compliance and getting to understand operations
- Recognized for performance and promoted to logistics planner, actively enforcing efficiency and generating solutions for driver optimization
- Had major role in the start up of the new iGPS account, assisting with operations, and the development of customer relationships
- At iGPS, responsible for the fleet of 32 drivers and development of schedules/ routes on a weekly basis
- At C&S York, managed a fleet of 180 drivers, creating routes, troubleshooting driver issues, and ensuring corporate and D.O.T. Compliance
- Developed a comprehensive guide for managers to support drivers during collision incidents, outlining step-by-step procedures to ensure prompt responses.
- Managed inventory levels effectively, ensuring timely delivery of products to customers while minimizing storage costs.
- Implemented a robust demand planning process to forecast customer needs accurately and reduce stockouts.
- Analyzed logistics data and identified opportunities for cost savings, resulting in significant annual reductions in operational expenses.
- Established long-term partnerships with transportation providers, securing dependable services at competitive prices.
Operations Intern
DHL
06.2021 - 08.2021
- Developed a program to calculate the average energy cost per state
- Composed a system on the return on investment from lead acid batteries to lithium-ion batteries
- Tasked to review an auditing system and create a template for an outbound inspection that could be used in the future of the company
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Handled administrative and data entry work for staff.
Education
Bachelor of Business Administration - Supply Chain Management
York College of Pennsylvania
York, PA05.2022
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Account Manager
J.B. Hunt
03.2024 - Current
Logistics Planner
J.B. Hunt
12.2021 - 02.2023
Operations Intern
DHL
06.2021 - 08.2021
Bachelor of Business Administration - Supply Chain Management
York College of Pennsylvania
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