Hunter Miller
Lakeland,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
5
5
years of professional experience
Work History
Nanny
06.2023 - Current
- Leading and Helping with special needs children, Administers one-on-one care and meets the physical, emotional, social, and intellectual needs of the children
- Planning activities, meal prep, maintaining routine, family assistant, bath time, diaper changing, transporting the children and planning activities.
Customer Service Manager
Marshall Cleaning Service
08.2022 - 06.2023
- Respond promptly to customer inquiries and concerns via phone, emails, or chat
- Resolve customer issues and complaints effectively and efficiently while managing high volumes of inbound and outbound calls
- Maintain accurate records of customer interactions and transactions, and maintain a positive and professional attitude at all times
- Continuously improve your knowledge of products and services, meet or exceed performance targets and adapt to new technologies and processes as they are implemented, participate in training and development programs to improve customer service skills and knowledge, contribute to team goals and initiatives to improve customer satisfaction and retention.
Customer Coordinator
Knoxville Dog Training
09.2019 - 04.2023
- Completed training staff, keeping in touch with customers, sales and solving customer issues
- Making appointments, cash handling, implementing marketing strategies, handling tax returns, and identifying new business development opportunities
- Maintain a positive and professional attitude at all times, managing high volumes of inbound and outbound calls adapt to new technologies and processes as they are implemented.
Education
Partial Education in Business -
Roane State Community College
05.2023
High School Diploma - undefined
Penn Foster High School
04.2022
Skills
- Complaint resolution
- Cash Handling
- Customer Relations
- Budgeting and reporting
- Time Management
- Deadline-oriented
- Customer Service
- Communication
Timeline
Nanny
06.2023 - Current
Customer Service Manager
Marshall Cleaning Service
08.2022 - 06.2023
Customer Coordinator
Knoxville Dog Training
09.2019 - 04.2023
Partial Education in Business -
Roane State Community College
High School Diploma - undefined
Penn Foster High School
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