Driven with experience in welding. Well-versed in standard procedures, policies and regulations with attention to detail. Flexible with focus and commitment to safety. Observant professional with extensive knowledge and Successful at cutting costs without sacrificing quality and dedicated to completing projects on time.
Overview
6
6
years of professional experience
Work History
Nuclear Reactor Welder
BWXT Technologies
03.2022 - Current
Completed projects safely by closely monitoring conditions when lighting torches and using tools.
Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
Inspected welds and checked critical measurements to meet specifications.
Maintained safety by wearing protective equipment, staying alert and following procedures.
Increased production efficiency with expert time management skills and adherence to project deadlines.
Welded various connections with high-quality final results.
Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.
Collaborated with team members for seamless project execution, improving overall productivity.
Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
Customer Service Sales Specialist
The Results Companies, LLC
01.2018 - 01.2020
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Assisted customers in navigating company website, placing orders, processing returns, or handling billing inquiries accurately.
Promoted new products and services to existing customers, driving revenue growth and satisfaction.
Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving [Number]% of issues.
Negotiated prices, terms of sales and service agreements.
Achieved top sales performer status consistently through effective upselling techniques and product knowledge expertise.
Monitored service after sale and implemented quick and effective problem resolutions.
Kept detailed records of daily activities through online customer database.
Built relationships with customers and community to promote long term business growth.
Delivered superior customer service to retain existing customers and attract future customers.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Increased revenue with strategic upselling of products and services to existing customers.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Associate in Engineering Technology - Welding Engineering
Vernon College
Wichita Falls, TX
01.2022
Skills
Supply Management
Torch cutting
Joint Preparation
Power Tools Operation
Quality Control Analysis
Mathematical Calculations
Hazardous Material Handling
Crane Operation
Stainless Steel Metal Welding
Arc welding
Power Tool Operation
Blueprint Reading
Precision measuring tools
Cutting techniques
Pipe welding
Power Tools
Quality Inspection
Quality Control
Precision Measuring Instruments
Engineering Drawings Analysis
Metal Shaping Machines
Assembly Planning
Timeline
Nuclear Reactor Welder
BWXT Technologies
03.2022 - Current
Customer Service Sales Specialist
The Results Companies, LLC
01.2018 - 01.2020
Associate in Engineering Technology - Welding Engineering
Vernon College
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