Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic

Hunter Nealy

San Antonio,TX

Summary

Successful account representative provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction.

Overview

7
7
years of professional experience

Work History

Account Representative

Weldon Materials
11.2023 - 01.2024
  • Collaborated with other departments to address customer needs and service requests.
  • Contacted customers to assess satisfaction and current needs.
  • Kept detailed records of customer interactions for optimal traceability.
  • Researched and recommended new products to meet customer needs.
  • Built relationships with customers and community to promote long term business growth.
  • Conducted regular account reviews to identify opportunities for growth and client satisfaction improvement.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Area Manager of Operations

Amazon
01.2023 - 09.2023
  • Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts and agreements to optimize cost savings and efficiency.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
  • At Amazon this position over saw 250+ associates every shift over multiple trades.

Area Operations Manager

Texas Western Wearhouse
02.2017 - 01.2022
  • Traveled to over 4 locations per week to manage each store and perform reviews of individual managers and employees.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

BBA - Business Management

The University of Texas At San Antonio
San Antonio, TX
12.2022

Skills

  • Sales proficiency

  • Opening and closing procedures

  • Sales expertise

  • Web technologies and services

  • Project Management

  • Contract Negotiation

  • Document Management

  • Business Development

  • CRM proficiency

  • Customer Engagement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Account Representative

Weldon Materials
11.2023 - 01.2024

Area Manager of Operations

Amazon
01.2023 - 09.2023

Area Operations Manager

Texas Western Wearhouse
02.2017 - 01.2022

BBA - Business Management

The University of Texas At San Antonio

Similar Profiles

CREATE PROFILE
Hunter Nealy