Brock Osborne

• Patient Assessment and Care: Conduct comprehensive assessments of patients in the emergency center, delivering and documenting care in alignment with Arizona paramedic practice standards. Provide critical interventions and manage patient care independently while collaborating with higher-level care providers to ensure optimal treatment.
• Quality Oversight and Leadership: Oversee the quality and effectiveness of care provided by team members under my supervision. Ensure adherence to clinical protocols and standards, offering guidance and support to maintain high levels of patient care.
• Adaptability and Multi-tasking: Demonstrated exceptional adaptability in fast-paced environments by managing multiple tasks simultaneously. Maintained high accuracy and efficiency under pressure, ensuring timely and effective patient care during critical situations.
• Collaboration and Communication: Work closely with physicians, nurses, and other healthcare professionals to deliver cohesive patient care. Communicate effectively with all team members to coordinate treatment plans and respond to dynamic emergency situations.

• Comprehensive Patient Assessment and Care: Perform thorough assessments of patients in the emergency center, delivering and documenting care in accordance with the full scope of Arizona paramedic practice. Provide independent management of patient care and collaborate with higher-level care providers to ensure the highest quality of treatment.
• Quality Oversight and Supervision: Oversee the quality and effectiveness of care provided by both myself and team members under my supervision. Ensure adherence to clinical protocols and standards, and provide guidance to maintain excellence in patient care.
• Compassionate Emergency Care: Deliver compassionate and effective care to patients experiencing a range of medical emergencies, including cardiac arrests, traumatic injuries, strokes, and respiratory distress. Employ a patient-centered approach to provide comfort and support during critical situations.
• Collaborative Treatment and Communication: Work closely with physicians, nurses, and other healthcare professionals to develop and implement treatment plans. Communicate effectively with all team members to ensure coordinated and efficient patient care.

• Performance Evaluation and Management: Evaluated and set performance standards for a fleet of 18 ambulances across Glendale, Goodyear, and Surprise. Ensured timely response to emergency calls, compliance with contracted availability, and readiness of ambulances with adequate supplies and well-maintained equipment.
• Operational Oversight: Monitored and managed equipment maintenance, conducted quality assurance of patient reports, and coordinated scheduling to optimize operational efficiency. Ensured that all aspects of ambulance operations met high standards of performance and reliability.
• Mass Casualty Incident Support: Assisted in managing mass-casualty incidents by directing on-scene operations and coordinating with police and other emergency responders. Played a key role in ensuring effective control and resource management during critical situations.
• Communication and Reporting: Maintained clear and effective communication with police, fire departments, and other responders to support coordinated emergency response efforts. Documented and reported crew injuries and occasional accidents in compliance with workers' compensation standards, ensuring accurate records and adherence to safety protocols.

• Emergency Response and Patient Care: Delivered high-quality emergency medical services in rural settings, including assessment, stabilization, and treatment of patients in various critical conditions. Provided direct patient care during emergency responses and interfacility transfers, ensuring timely and effective interventions.
• Coordination with Resources: Utilized and coordinated with diverse resources including air medical transport, city and county police, state police, local fire departments, and other emergency responders. Ensured seamless communication and collaboration to support comprehensive patient care and efficient incident management.
• Mass Casualty Incident Management: Took charge of mass casualty incidents by directing and controlling on-scene operations. Effectively triaged patients to prioritize care based on severity, managed patient flow, and coordinated with multiple agencies to streamline response efforts.
• Resource Allocation and Communication: Facilitated communication between various agencies and resources to optimize response strategies. Managed the integration of air medical transport and other specialized resources to enhance patient outcomes and operational efficiency.
• Documentation and Reporting: Maintained accurate records of patient assessments, treatments, and incident details. Prepared detailed reports on mass casualty incidents, patient care, and coordination efforts to support operational reviews and continuous improvement.

• Instruction and Training: Instruct and prepare adult emergency medical technician (EMT) students for state and national certification requirements. Deliver comprehensive training to ensure students meet all criteria for the National Registry of Emergency Medical Technicians (EMT-Basic) certification.
• Curriculum Development and Delivery: Develop and implement engaging and effective instructional materials and coursework. Utilize a variety of teaching methods to facilitate understanding and application of critical EMT-Basic skills and knowledge.
• Student Assessment and Support: Evaluate student progress through assessments, practical exercises, and simulations. Provide guidance and support to address individual learning needs and ensure successful completion of certification requirements.
• Compliance and Standards: Ensure that all training adheres to state and national standards for EMT-Basic certification. Maintain up-to-date knowledge of certification requirements and regulatory changes to provide accurate and relevant instruction.
• Achievement: Successfully guided numerous students to achieve National Registry of Emergency Medical Technicians (EMT-Basic) certification, demonstrating a strong track record in preparing individuals for successful careers in emergency medical services.

• Health Assessments and Donor Education: Conducted independent health assessments for approximately 15 individuals daily, determining baseline health and suitability per FDA regulations. Provided donor education to around 50 people daily on topics including nutrition and viral transmission, enhancing overall donor understanding and compliance.
• Emergency Response and Care: Delivered immediate first-response emergency care to donors experiencing adverse reactions, including symptoms ranging from nausea to seizures. Ensured prompt and effective intervention to manage and resolve medical issues as they arose.
• Communication and Collaboration: Communicated effectively with higher-level medical staff to address and resolve complex medical issues. Collaborated with team members to ensure the highest standards of donor safety and care.

Achievements

• Recognized as the Highest Producer for Medical Operations for four consecutive months, completing an average of 160 health assessments per month, demonstrating exceptional efficiency and dedication to medical operations.

• Emergency Medical Care: Delivered comprehensive paramedic-level emergency medical care to the residents of Wheaton and surrounding regions, adhering to the full scope of paramedic practice. Provided critical interventions and managed patient care in various emergency situations.
• Scene Management and Coordination: Controlled and directed emergency medical scenes, effectively overseeing lower-level care providers to ensure optimal patient outcomes. Implemented strategies to enhance the efficiency and effectiveness of emergency medical response.
• Communication and Collaboration: Facilitated clear and accurate communication with fire and rescue personnel, department chiefs, and higher-level care providers. Ensured a seamless transfer of information and coordinated efforts to support comprehensive patient care.
• Emergency Call Management: Handled inbound emergency and non-emergency phone calls with a calm and professional demeanor. Provided first aid instructions to callers and coordinated emergency responses based on provider training and availability, ensuring rapid and effective intervention.
• Response Coordination: Evaluated and managed responses to ensure the most appropriate and timely care based on provider levels and availability. Communicated effectively with responders to verify the accuracy and relevance of information received, supporting efficient and coordinated emergency response efforts.