Hunter Pavlik
Spring Branch,TX
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Devine Wine Bar and Bistro
2024.01 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assistant Manager
Wingstop Restaurant
2023.01 - 2024.01
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Cook
Wingstop Restaurant
2022.08 - 2023.01
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cashier
The Crawfish Dude
2021.11 - 2022.06
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
Education
BBA - Finance
Texas Tech University
Lubbock, TX05.2028
High School Diploma -
Smithson Valley High School
Spring Branch05.2024
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Money Handling
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Certification
ESB - Entrepreneurship and Small Business
Timeline
Server
Devine Wine Bar and Bistro
2024.01 - 2024.08
Assistant Manager
Wingstop Restaurant
2023.01 - 2024.01
Cook
Wingstop Restaurant
2022.08 - 2023.01
Cashier
The Crawfish Dude
2021.11 - 2022.06
BBA - Finance
Texas Tech University
High School Diploma -
Smithson Valley High School
ESB - Entrepreneurship and Small Business
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