Hunter Pomykaj
Champaign,IL
Summary
Professional support specialist with proven track record of facilitating smooth operations in dynamic environments. Adept at leveraging strong organizational skills, effective communication, and problem-solving abilities to enhance team productivity and client satisfaction. Known for reliability and adaptability, ensuring seamless integration with evolving workplace demands. Skilled in administrative tasks, customer service, and conflict resolution, consistently driving positive results.
Overview
7
7
years of professional experience
Work History
Client and Member Support Staff
ASPCA
08.2024 - Current
- Provides compassionate and empathetic support to clients and members, addressing their needs and concerns promptly
- Respond to phone calls, emails, and inquiries from ASPCA clients and members, ensuring accurate and timely communication
- Assist clients with questions regarding animal welfare resources, programs, and services offered by the ASPCA
- Process membership renewals, donations, and other client transactions, ensuring accurate data entry and record-keeping
- Collaborate with various departments to resolve client issues, improve service delivery, and enhance the client experience
- Maintain up-to-date knowledge of ASPCA services, programs, and policies to provide accurate information to clients and members
- Handle sensitive and confidential information in accordance with ASPCA's privacy and data protection policies
- Contribute to the development and implementation of client service strategies to increase client satisfaction and engagement
Medical Lab Staff/Animal Care Staff
Champaign County Humane Society
09.2023 - 08.2024
- Responsible for performing various laboratory tests and analyses on samples, including blood, urine, and fecal samples
- Assisted veterinarians in diagnosing and monitoring the health conditions of animals
- Contributed to the development of treatment plans and the overall care of shelter residents
- Developed advanced skills in drawing blood samples from animals, ensuring safe and accurate procedures while minimizing stress for the animals
- Enhanced proficiency in operating laboratory equipment, including microscopes, centrifuges, and biochemical analyzers
- Responsible for administration of proper medication to animals who require advanced treatment, including cases of infection or chronic disease
- Proficient in veterinary laboratory diagnostics, covering advanced techniques in cytology, urinalysis and fecal analysis
- Took on a leadership role in training volunteers and medical interns, providing guidance on proper laboratory techniques and protocols
- Gained proficiency in drawing up and administering IM/SQ vaccinations for both felines and canines
- Advanced understanding of animal care and wellness examinations through performing physical exams on a multitude of animals (dogs, cats, rabbits, guinea pigs, chinchillas, ferrets, rats, reptiles)
- Communicated effectively with colleagues to share relevant information and ensure continuity of care for resident animals
Adoption Counselor
Columbia Greene Humane Society/SPCA
06.2023 - 08.2023
- First-hand communication with clients, customers, and potential adopters
- Performed intake of stray, surrendered, or sick animals, as well as outgoing adoptions for all clients
- Charged invoices for spay/neuters, exams, adoptions and merchandise, gained great proficiency with POS
- Gained proficiency in learning different types of preventative and medication needed by clients
- Scheduled appointments for vaccines, exams, sick visits and veterinary clinic dates for spay/neuter
- Performed various types of animal handling in a controlled environment with unfamiliar animals
- Aided in the creation and continuation of a collaborative work environment amongst staff
Kennel Technician/Veterinary Assistant
Central Veterinary Hospital
07.2019 - 08.2021
- Cleaned kennels and took care of general cleanliness of hospital
- Assisted with x-rays
- Assisted the veterinarians with restraint of the animals during wellness and emergency checks
- Responsible for feeding, medication, and bathing routines for in-hospital and boarded animals
- Administered IV fluids and scheduled subcutaneous treatment
- Aided in the treatment of animals in need of laser therapy, taught to operate the equipment
- Observed several surgeries and medical procedures performed by the veterinarians
- Helped with the admittance of patients and clients, as well as customer service
- Common interactions with a variety of different animals and breeds through scheduled playtimes and activities
- Trained in proper administration and use of IV/IM needles and syringes
Kennel Worker
Tucker Brooke Kennels
11.2019 - 03.2020
- Cleaned runs and kennel, as well as keeping the facility clean
- Common interaction with clients and scheduled appointments and boarding times
- Responsible for the feeding, medication, bathing, and recreational schedules of boarders
- Maintained the kennel in terms of laundry, snow removal, and overall function
Day-Camp Counselor
Schodack Day Camp
07.2018 - 08.2018
- Cared for and looked after children of the day camp
- Multitasked and handled many different age groups as well as activities
- Created schedules and activity plans for the week
- Communicated with parents and other adults, speaking on job specifics and applying knowledge of caretaking
- Collaborated with other counselors to create a safe, happy environment in the workplace for employees and campers alike
Education
Masters - Veterinary Sciences
University of Illinois Urbana-Champaign
05.2024
Bachelors of Science - Animal Science
State University of New York College of Agriculture and Technology
05.2023
Associates of Sciences - Biological Sciences
Hudson Valley Community College
05.2021
Skills
- Animal handling
- Transport and assessment
- Necropsies
- Handling of animal specimens
- Administering vaccines
- Drawing blood samples
- Administering medication
- Aseptic techniques
- Laboratory equipment usage
- Centrifuges
- Microscopes
- Urine test strips
- SNAP tests
- Collection techniques
- Inoculation techniques
- Transfer techniques
- Gel plates
- Collecting tissue samples
- Analyzing tissue samples
- Proper identification
- Colony identification of microorganisms
- Telephone assistance
- Support services
- Documentation
- Calendar management
- Employee communications
- Excellent communication
- Reliability
- Multitasking Abilities
Training
SUNY Cobleskill, Spring 2021, Masters of Beef Advocacy
Electivecoursework
- Spring 2024, VCM 513 Science of Health Homeostasis, ANSC 590 Behavior and Precision Research Seminar, MCB 571 Bioinformatics, VCM 509 Biology of Veterinary Pathology, VCM 595B Integrative Capstone II
- Fall 2023, PATH 517 Principles and Methods in Epidemiology, VCM 505 Introduction to Veterinary Science, VCM 507 Veterinary Form and Function, VCM 565 Livestock Biostatistics, VCM 595A Integrative Capstone I
- Spring 2023, ANSC 223 Principles of Animal Nutrition, ANSC 411 Animal Ethics, BIOL 410 Molecular Genetics, CHEM 351 Biochemistry
- Fall 2022, ANSC 354 Physiology of Lactation, BIOL 300 Principles of Parasitology, ANSC 364 Domestic Animal Behavior
- Summer 2022, BIOL 205 Microbiology (HVCC)
- Spring 2022, ANSC 404 Applied Anatomy and Physiology, ANSC 300 Scientific Research Inquiry, BIO 305 Ethics in Science, Medicine and Technology, ANSC 352: Animal Health, BIOL 320 Environmental Toxicology
- Fall 2021, ANSC 111 Introduction to Animal Science, BIOL 104 Principles of Animal Anatomy and Physiology, SOSC 311 Rural Sociology
- Spring 2021, BIOL 241 Vertebrate Zoology (HVCC), BIOL 237 Animal Behavior (HVCC)
- Spring 2020, ENGL 104 English Composition II (HVCC), ENGL 153 Creative Writing: Stage and Screen (HVCC)
- Fall 2019, ENGL 101 English Composition (HVCC), Public Speaking (Maple Hill HS)
Timeline
Client and Member Support Staff
ASPCA
08.2024 - Current
Medical Lab Staff/Animal Care Staff
Champaign County Humane Society
09.2023 - 08.2024
Adoption Counselor
Columbia Greene Humane Society/SPCA
06.2023 - 08.2023
Kennel Worker
Tucker Brooke Kennels
11.2019 - 03.2020
Kennel Technician/Veterinary Assistant
Central Veterinary Hospital
07.2019 - 08.2021
Day-Camp Counselor
Schodack Day Camp
07.2018 - 08.2018
Bachelors of Science - Animal Science
State University of New York College of Agriculture and Technology
Associates of Sciences - Biological Sciences
Hudson Valley Community College
Masters - Veterinary Sciences
University of Illinois Urbana-Champaign
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