Hunter Prichard
Portland,ME
Summary
Accomplished, detailed-oriented Claims Examiner with a proven track record at Gen Re, adept in data ingestion, claims processing, and verbal communication. Leveraged analytical skills to reduce claim processing time, enhancing customer satisfaction significantly. Skilled in MS Office and maintaining confidentiality, consistently exceeded cross-functional team goals through effective data verification and workflow strategies. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills.
Overview
11
11
years of professional experience
Work History
Data Ingestion/Claims Examiner
Gen Re
09.2019 - Current
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- educed claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
Hospitality Worker
Various
01.2013 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Associate
Abbe Museum
04.2017 - 12.2017
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - English Literature
Skidmore College
Saratoga Springs, NY05.2012
Skills
Claims Processing
Verbal Communication
Data Verification
Disability claims process
Computer Skills
MS Office
Timeline
Data Ingestion/Claims Examiner
Gen Re
09.2019 - Current
Sales Associate
Abbe Museum
04.2017 - 12.2017
Hospitality Worker
Various
01.2013 - 08.2019
Bachelor of Arts - English Literature
Skidmore College
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