Summary
Overview
Work History
Education
Skills
Accomplishments
Quote
Golf, Family, Friends, Tattoo artist
Software
Timeline
Family, Friends, Sports, Team work
BusinessAnalyst
Hunter Ray

Hunter Ray

Summary

Reliable business professional with experience in program management, process improvement and business analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

7
7
years of professional experience

Work History

Process Automation Specialist

IES Communications
11.2019 - Current

.

  • Developed strong working relationships through consistent communication and attentive service.
  • Championed the adoption of new software tools that streamline workflows across multiple departments.
  • Enhanced team productivity by driving processes and implementing time-saving strategies.
  • Improved customer satisfaction rates through proactive problem-solving.
  • Interpreted clients' and organizational needs and introduced services to fit specific requirements. (Power Bi)
  • Maintain current understanding of market conditions, compliance standards and best practices.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Transformed underperforming departments with strategic planning efforts focused on process improvement.

Lead Data and Voice Technician

Network Cabling Services NCS
10.2018 - 11.2019

.

  • Contributed to cost savings initiatives by identifying areas for improvement in existing structured cabling communication systems.
  • Increased efficiency, managing multiple projects simultaneously while adhering to strict deadlines and budgets.
  • Installed wiring, cabling and networking hardware on customer premises. Flowermound ISD and other commercial business types.
  • Read blueprints and schematics to correctly place equipment.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Installed and configured new devices and system components.

Home Automation Engineer

Dominion Design And Integration
01.2017 - 10.2018
  • Developed custom automation solutions to meet unique client needs and preferences. Worked on multimillion dollar homes providing whole home technologies.
  • Managed project timelines successfully while maintaining consistent communication with clients throughout the process.
  • Facilitated smooth transitions from traditional residential setups to fully-integrated smart homes environments.
  • Provided unparalleled customer support, addressing technical issues promptly and effectively.
  • Educated clients on the benefits of home automation, resulting in increased sales and customer satisfaction.
  • Collaborated with architects and builders to ensure seamless integration of home automation technologies in new construction projects.
  • Coordinated with electricians, HVAC specialists, and other contractors to ensure proper installation of smart home infrastructure components.
  • Streamlined daily routines for homeowners with automated lighting, climate control, and entertainment systems.

Education

No Degree - General Studies

Arlington Baptist College
Arlington, TX
09.2016

Skills

  • Internal and External Relations
  • Problem Solving
  • Documentation Management
  • Advanced Communication
  • Technical communication
  • Quantitative skills
  • Proficient in Microsoft Office 365 programs
  • Proficient in Microsoft Power Bi
  • System installations
  • Process Analysis
  • Data Analysis, Project Planning, Process Improvement

Accomplishments

  • Developed Power Bi dashboard, resulting in a 36% increase in rack connectivity FPY metric for the FDC program.
  • Created multiple RFP documents that has resulted in contract being awarded. (Meta TTX, Meta MCA, QTS Osgood, DFW20).
  • Executed project Kick offs for the FDC program by traveling and creating budgeted labor loaded schedule trackers.
  • Developed strong relationships with upper management, including mentorship.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Golf, Family, Friends, Tattoo artist

Family drives all aspects of my life. The decisions I make, the character I show, drives me to be a better example for my kids. Leading by example is something I strive to do in my personal, and working life.


From family, to friends, to golf, I enjoy having a good time with others around me. Maintaining a positive attitude is key to success in all matters of life.

Software

Power Bi

Microsoft 365

SharePoint

Timeline

Process Automation Specialist

IES Communications
11.2019 - Current

Lead Data and Voice Technician

Network Cabling Services NCS
10.2018 - 11.2019

Home Automation Engineer

Dominion Design And Integration
01.2017 - 10.2018

No Degree - General Studies

Arlington Baptist College

Family, Friends, Sports, Team work

Family drives all aspects of my life. The decisions I make, the character I show, drives me to be a better example for my kids. Leading by example is something I strive to do in my personal, and working life.


From family, to friends, to golf, I enjoy having a good time with others around me. Maintaining a positive attitude and respect for others is key to success in all matters of life.


My creative side has allowed me to develop a hobby of becoming a successful Tattoo Artist in the local Fort Worth area. I schedule consultations and appointments with clients to ensure they are have a great customer experience.


Helping is my purpose. Wether its helping my son grow into a successful human or helping coworkers achieve their goals.


Showing team work and collaboration to achieve high level goals.

Hunter Ray